Senior Business Systems Analyst

• Enhance the end user experience by providing actionable information.
• Keep the end user/customer at the forefront of thought; support, guide, influence users to see opportunities and value with new approaches using technology.
• Create process flowcharts and diagrams to visualize current and future workflows.
• Identify areas for process improvement and automation.

System Design and Documentation

• Develop elements of systems design, including scoping documents, user stories, business process documentation, workflow charts, diagrams, data migration rules, business rules, wireframes, or other detailed deliverables
• Design system solutions, including data models, software configurations, and integrations.
• Prepare clear and concise documentation of system requirements, use cases, and specifications.

Testing and Quality Assurance

• Work with the Software Quality Assurance team to guarantee robust automated and manual testing.
• Facilitate user acceptance testing and perform integration testing, as required.

Communication and Collaboration

• Act as a liaison between business units and IT teams, facilitating effective communication.
• Ensure that solutions meet business needs and provide support during the implementation phase.
• Groom and maintain backlog with prioritized user stories.
• Assist in the development of training material. Conduct training and organization change management as appropriate.

 Continuous Improvement

• Understand issues and resolve them through data analysis, technical research, and team collaboration on highly complex issues.
• Take on highly complex projects with high visibility and multiple stakeholders.
• Assist with active management of third party relationships
• Investigate and make recommendations on emerging technologies.
• Understand enterprise strategy and direction
• Assist users with realizing their strategy and goals through the use of new technology
• Mentor other BAs and team members.

QUALIFICATIONS

• Innate curiosity about technology and how technology can solve problems
• Strong business acumen; ability to understand business models quickly
• Demonstrated self-starter; strong initiative
• Ability to push creative thinking beyond the boundaries of existing industry practices; Improve innovation by driving new ideas and challenging assumptions
• Understanding of SQL and data modeling concepts for data warehousing
• Advanced knowledge of all aspects of requirements development, business process modeling, functional system design, implementation and support
• Act as a liaison with the Digital Governance, Risk and Security teams to comply with digital governance and security policies and standards during design and implementation
• Be a champion of digital security at TTX
• Bachelor’s degree in technology, programming, or business; master’s degree preferred
• Minimum 5  years of experience as a BA
• Minimum 10 years professional experience with demonstrated progressive responsibility
• Experience as a product owner
• Strong understanding of agile methodologies such as Scrum or Kanban
• Superior communication and interpersonal skills
• Ability to communicate complex topics, ideas, and strategies with Senior Staff
• Ability to create wire frames; leveraging intuitive design
• Strong MS Office skills
• Intermediate experience using SQL or other programming languages
• Strong understanding of all phases of the Software Development Life Cycle
• Experience using business intelligence/reporting tools (Tableau, Power BI) 

PHYSICAL JOB REQUIREMENTS

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

General office environment; may be required to travel.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to sit (remain stationary within work area) and use hands to finger, handle, feel and reach.  The employee is occasionally required to move about (stand, walk).  The employee must occasionally lift and/or transport up to 10 pounds.  Correctable vision required for close, distance, and color vision capabilities.

The above job description is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.