Lead client consulting for ComplianceWire LMS: roadmap, implementations, system administration, training, and process reengineering for life-science clients. Develop consulting products, support pre-sales, manage multiple engagements, and run pilots to improve compliance and training programs.
JOB DESCRIPTION
The Senior Business/Industry Advisor position is responsible for delivering consultative solutions in support of UL Solutions' compliance and learning management system, ComplianceWire®. This is a highly visible role working with potential and existing clients and providing deep expertise in strategic road-mapping, tactical planning, business process reengineering, system implementations, system administration, training program development, and industry best practices for driving culture, primarily in the Life Science Industry.
In addition to leading client consulting engagements, this role will work closely with Sales, Marketing, and/or Product Development to develop and document new consulting services products based on changing market conditions, with particular emphasis on solution ideation, design, testing and implementation. This position will also involve the planning, design and execution of pilot programs.
RESPONSIBILITIES
QUALIFICATIONS
We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,000- $160,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
The Senior Business/Industry Advisor position is responsible for delivering consultative solutions in support of UL Solutions' compliance and learning management system, ComplianceWire®. This is a highly visible role working with potential and existing clients and providing deep expertise in strategic road-mapping, tactical planning, business process reengineering, system implementations, system administration, training program development, and industry best practices for driving culture, primarily in the Life Science Industry.
In addition to leading client consulting engagements, this role will work closely with Sales, Marketing, and/or Product Development to develop and document new consulting services products based on changing market conditions, with particular emphasis on solution ideation, design, testing and implementation. This position will also involve the planning, design and execution of pilot programs.
RESPONSIBILITIES
- Provide Subject Matter Expertise on the best practices, configuration optimization, and system governance of the ComplianceWire LMS.
- Provide pre-sales analysis/support, elicit client requirements using client meetings, system/document analysis, requirements workshops, etc. and prepare customized Statements of Work (SOW) for required consulting engagements.
- Engage in strategic conversations regarding UL Solutions capabilities and benefits with prospective and/or existing customer constituents.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, synthesize from high-level concepts and/or granular details to a general understanding of client business requirements, distinguishing user requests from the underlying true needs.
- Work in cross-functional teams or independently to deliver the consulting solutions consistently and successfully for clients.
- Provide system administration support and training, to both individual users and large client groups.
- Manage multiple engagements simultaneously.
- Develop trusting relationships with client and internal UL Solutions personnel.
- Possess strong leadership skills and be interested in growth and development.
QUALIFICATIONS
- Minimum of seven (7) years of experience working in compliance-based, GxP business environments in the medical device, pharmaceutical, biotechnology, and/or biomedical industry.
- Thorough understanding and knowledge of the regulations, principles and best practices that guide the customer's business solutions in this business sector.
- Platform knowledge - understand LMS solutions that can be tailored to clients' needs and linked to resident client systems (Quality, HR, Manufacturing, etc.).
- Experience in business-to-business consulting and/or relevant functional experience in the implementation and/or management of systems in a validated environment, particularly in the life sciences industry.
- Experience with training processes and standards required by a company regulated by the FDA preferred.
- Knowledge of Software Development Life Cycle (SDLC) for software applications serving compliance-based business functions.
- Excellent presentation, verbal, and written communication skills along with the ability to interact professionally with a diverse groups, executives, managers, and subject matter experts.
- Bachelor's degree required, a master's degree is preferred.
- Ability to travel up to 50%, as required, by the Business.
We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,000- $160,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 10% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
Similar Jobs at UL Solutions
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Manage customer projects, validate and classify data, perform routine quality control reviews, resolve complex customer issues, coordinate cross-functional teams, and maintain operational and data integrity while ensuring compliance with company standards.
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Perform safety and non-safety certification inspections, quality system audits, and field evaluations. Analyze test results vs. UL requirements, verify/calibrate measuring equipment, review production records, document findings, recommend corrective actions, and communicate with manufacturers and authorities. Use inspection instruments, perform calculations across engineering fields, integrate continuous improvement, and support sales/cross-sell activities. Frequent local site visits across Eastern Pennsylvania required.
Top Skills:
508AAmmetersIndustrial Control PanelsLightning ProtectionMicrometersUl StandardsVoltmeters
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Lead sales growth for UL's Renewable Energy Advisory and Independent Engineering services across North America. Identify and develop new business, build relationships with developers, utilities, lenders and investors, lead proposals, and coordinate internal technical experts to deliver tailored advisory solutions. Represent UL at industry events and manage strategic account plans to drive cross-sell and up-sell opportunities.
Top Skills:
Battery Energy Storage Systems (Bess)Crm SystemsExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSolarWind
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

