Senior Associate, UW Automation Enablement

Location Designation: Fully Remote
Role Overview:
The Senior Associate, UW Automation Enablement supports enterprise underwriting modernization by enabling and underwriting automation performance monitoring.
This role independently manages monitoring and insight generation activities, synthesizes data across multiple sources, and identifies opportunities to improve automation outcomes. The individual partners across underwriting, product, data science, and operations to deliver actionable insights, support rule and model enhancements, and strengthen end-to-end underwriting performance.
What You'll Do:
• Independently monitor UW automation performance across products, cohorts, and distribution channels to identify trends, leakage, and friction points
• Analyze underwriting automation performance, including rules and models, to assess alignment between intended design and observed outcomes
• Generate actionable insights and recommendations to improve automation rates, case flow efficiency, and underwriting outcomes
• Own development and enhancement of underwriting rules by contributing business, risk, and operational insights
• Partner with underwriting, actuarial, and data science teams to support testing, validation, and implementation of automation solutions
• Collaborate with Production Support to investigate and resolve issues impacting underwriting automation, including recurring defects and workflow disruptions
• Facilitate cross-functional alignment by translating complex data into clear, audience-appropriate insights
• Develop and maintain consistent reporting, dashboards, and documentation to support monitoring and governance routines
• Lead working sessions and forums to support development continuous improvement solutions within our automated underwriting workflow
What You'll Bring:
• 5-10 years of life insurance underwriting experience, with strong knowledge of risk assessment and decision frameworks
• Experience driving process automation with rules engines, predictive models, or decision platforms
• Bachelor's degree (or equivalent professional experience)
• Strong analytical skills with the ability to interpret complex datasets and identify trends and insights
• Strong written and verbal communication skills, with the ability to effectively communicate across technical and non-technical audiences
• Proven ability to work effectively in a matrixed, cross-functional environment and influence without direct authority
Preferred Qualifications

• Industry designations such as FLMI, FALU, or equivalent
• Experience working in Agile or product-based delivery environments
• Experience partnering closely with data science and actuarial teams
• Experience with data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, or similar)

#LI - EM1
#LI - REMOTE
Pay Transparency
Salary Range: $111,500-$159,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93798