Senior Associate, Marketing Operations

AT A GLANCE

RVO Health is seeking a Senior Associate, Marketing Operations to lead the successful delivery of projects and execute cross-functional campaigns for our Creative and Marketing teams. Reporting to the Associate Director of Marketing Operations, this person will collaborate across internal teams, lead business initiatives, and ensure that creative and marketing processes, workflows and team culture are all working together cohesively in support of the user and business goals.

The successful candidate will be a highly-organized project manager who thrives in a fast-paced, dynamic environment and excels in proactive communication and process optimization. They must be a self-starter who has a love for implementing processes, finding efficiencies, utilizing AI tools, executing on guidelines and can bring clarity and simplicity to complex situations and projects. Proficiency in Microsoft Excel and Project Management Systems (Asana, Jira) strongly preferred.

This role will work very closely with the Creative, Marketing and Editorial teams on Healthgrades, Healthline Media, Optum Now, and more.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Address: 

1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do

• Direct and lead marketing and creative operations for key verticals including Healthgrades, Novant and Optum Now
• Own the day-to-day project operations, process development, planning, execution, auditing status of all assignments, provide status updates, and field feedback 
• Build and own cross-functional business reporting for Marketing Operations and Creative teams
• Collaborate with cross functional teams to ensure proper alignment and expectations of creative resources for all current and upcoming projects 
• Develop systems and processes to enable creative and marketing teams to work efficiently and seamlessly to ensure on-time delivery of work
• Intake new requests and track current requests and while maintaining comprehensive project documentation in project management software
• Coordinate meetings with stakeholders related to project execution and provide updates to leadership, including next steps, assigning tasks and securing follow up meetings
• Own all project communication and timing from initiation, planning, execution, monitoring, and close of the project
• Develop detailed project plans that track project progress against goals, objectives and timelines, actively ensuring flawless execution of the work
• Ensure impromptu requests are accounted for and on track
• Perform risk management to minimize project bottlenecks and roadblocks

What We’re Looking For

• 3+ years of experience at a major media company, agency, or equivalent in an operations or project management role
• A track record of success in managing the delivery of consumer-facing, quality projects in fast-paced environments
• Exceptional communication, presentation, and organizational skills
• A candidate that excels in planning, scheduling, project communication, issue resolution, change management, and risk management
• Understanding of project management tools, softwares and process and how to implement them
• Be a motivated self-starter who is also a team player with great cross-group collaboration skills
• Ability to manage timelines, deadlines and prioritize accordingly with exceptional time management skills
• Detail-oriented, yet able to look at a wide array of choices and identify what truly matters
• A strong understanding of the media landscape and major trends in the industry
• Passion for health and wellness and an interest helping others live stronger, healthier lives

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $73,000.00 - $85,000.00
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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