Serve as primary analyst and application owner for Epic Phoenix (Transplant). Provide BAU production support, incident/ticket resolution, application build and optimization, lead small enhancements, support Epic upgrades (testing, UAT, release planning, go-live), partner with clinical and operational stakeholders, and participate in Pacific Time day-call rotation.
About Cardamom
The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support. Our team is here to help our customers tackle the initiatives and challenges on their organizational roadmap, and give clinicians, operational teams, and researchers access to the data they need to take care of their patients and improve health outcomes.
Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare — data, analytics, AI, and EHR application experts. We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises. Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.
About the role
- Join Cardamom Health as a Senior Application Advisor (Application Lead), supporting a major health system on the West Coast in a fully remote, full-time salaried position.
- Serve as the primary analyst and application owner for the Epic Phoenix (Transplant) application.
- Partner closely with clinical and operational stakeholders to support and optimize transplant workflows.
What you'll do
- Provide business-as-usual (BAU) support, including incident resolution, ticket management, break/fix support, and ongoing application maintenance.
- Lead application build, workflow optimization, configuration, and small enhancement requests.
- Support Epic upgrades through integrated testing, regression testing, release planning, UAT, and go-live activities.
- Serve as the primary point of contact and application owner for Epic Phoenix.
- Help identify opportunities to improve workflows and optimize the application.
- Participate in a day-call rotation supporting Pacific Time hours.
Qualifications
- Epic Phoenix (Transplant) certification.
- Experience serving as a primary analyst, application owner, application lead, or subject matter expert (SME).
- Strong experience with production support, application build, and optimization.
- Highly proactive and able to work independently while taking ownership of an application.
- Comfortable partnering with clinical and operational stakeholders.
- Available to start ASAP.
- Willingness to support Pacific Time hours during the day-call rotation; candidates in Central Time should expect to work until approximately 6:00 PM CT during their rotation.
Cardamom Health participates in E‑Verify. As part of the hiring process, we use E‑Verify to confirm the employment eligibility of all newly hired employees. For more information, please review the E‑Verify Participation and Right to Work notices.
Similar Jobs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Supports knowledge management and digital training by creating learning content, job aids, visual aids, knowledge checks, and course materials for adult learners. Collaborates with business stakeholders, manages project deadlines, presents training to internal teams, and helps simplify complex software information. The intern gains practical experience in instructional design, operations, and learning and development.
Top Skills:
MS Office
Cloud • Information Technology • Security • Software • Cybersecurity
Leads strategic relationships with private equity firms, developing joint go-to-market plans, originating portfolio company opportunities, structuring commercial deals, and driving adoption of Zscaler’s security platform. The role partners with PE leaders, sales teams, business value specialists, and technical experts to quantify value, improve EBITDA, mitigate cyber risk, support M&A transactions, and advance digital transformation across portfolio companies.
Top Skills:
Ai/MlCybersecurityDigital TransformationEbitdaIrrNetwork SecurityQbrsRoiSales ForecastingSaseTcoZero Trust Exchange
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drive net-new business growth within a strategic enterprise technology account. Identify expansion opportunities, build business cases and solution roadmaps, develop relationships from IT teams through C-suite executives, coordinate cross-functional sales and partner teams, and close new solution areas while achieving license, renewal, professional services, and annual sales targets.
Top Skills:
Artificial IntelligenceCustomer Service ManagementHr Service DeliveryIt Operations ManagementIt Service ManagementSecurity OperationsServicenow
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
