Senior Analyst, Commercial Services

Job Description SummaryResponsible for supporting the Services Commercial Execution team through data driven analytics, standardized metrics, and impactful Service Market Life-cycle insights to drive profitable growth programs within the Services Commercial team. Role requires effective partnership with Sales, Product Management, Operations, and other stakeholders to define commercial needs, determine market drivers, identify potential targets, and deliver robust, scalable analytics for commercial teams to achieve sales performance. This position is also responsible for Salesforce and Power BI dashboard reporting, delivering leading indicators, funnel vitality metrics for effective sales process management, and support the transformation of Siebel to Service Max. This position will support the Commercial Execution team drive center of excellence culture and performance across initiatives.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job DescriptionRoles and Responsibilities

• Provide Service Market & Life-cycle analytics including share trends, installed base targeting programs and business planning activities to drive sales volume.

• Leverage data to segment the market, identify targets and support Product Management expand sales through product launches and campaign activations.

• Deliver Service market analytics to quantify the GE installed base, understand addressable market, and measure share performance across portfolios.

• Drive share gain growth analytics by determining customers with aged GE assets for lead generation call campaigns and measure progress to achieve success.

• Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams.

• Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships.

• Measure expansion efforts to drive upgrades of installed base assets.

• Advance strategic channel coverage initiatives through analytics to increase effectiveness.

• Partner with cross-functional teams to improve data quality leveraged in daily management systems (DMS) and deliver on routine leadership operating reviews.

• Design, build and deploy Salesforce or Power BI dashboards to provide leading indicators, dynamic funnel metrics and predictive analytics.

• Support commercial analytics in the transformation of Siebel Americas to ServiceMax.

• Help drive new metrics, data visualizations to draw insights of install based performance trends across adjacent equipment sales and delivery teams.

• Suggest improvements for enhanced efficiency and process improvements.

Required Qualification

• Bachelor’s degree and 5+ years of Data & Analytics or relevant experience required. Master's degree preferred.

• 3-5 years of experience supporting a large matrixed sales organization with demonstrated skills in real-time predictive sales process and funnel analytics.

• Strong analytics and reporting skills (i.e. Iterative modeling with ability to manage large datasets, assess impact, identify trends and insights to drive positive outcomes).

• Critical thinker, ability to gather requirements and solve problems.

• Expert MS-Excel user.

• 3-5 years of experience with Salesforce, ServiceMax, Siebel or similar tools.

• 3+ years of experience with Salesforce dashboards and Power BI visualizations.

• Demonstrated awareness of how to succeed in ambiguous circumstances.

• Results oriented with ability to translate strategy with data and facts.

• MedTech or Healthcare experience.

Desired Characteristics

• Interpersonal Skills: Excellent communication and collaboration skills, team player with the ability to influence others across all levels and functions.

• Business Intelligence and Reporting Platforms: Proficiency in business intelligence tools such as Power BI, Anaplan, Spotfire, CRM Analytics or OBIEE.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $114,400.00-$171,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.