Senior AI Engineer, Quit for Life

At RVO Health, we’re building an internal AI Enablement Team to help accelerate and enhance our suite of digital products by integrating AI technologies into traditionally non-AI applications. This team operates at the intersection of application development, AI tooling, infrastructure, and healthcare, enabling product teams to experiment with and deploy AI-powered capabilities at scale.

We’re seeking a Senior AI Engineer with a strong software engineering background and hands-on experience integrating AI capabilities into applications. While AI engineering is still an emerging discipline, we’re looking for candidates with a track record of delivering production software and meaningful exposure to AI/LLM technologies. This is an excellent opportunity for a senior engineer who enjoys building scalable, product-focused solutions and is eager to help shape how AI is applied across a broad product suite.

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• Design, build, and maintain AI-powered services, tools, and APIs that integrate with our digital products
• Develop and operationalize applications leveraging LLMs, vector databases, and embedding models
• Build and refine retrieval-augmented generation (RAG) pipelines and AI-enhanced application features
• Evaluate and implement AI tooling frameworks like Agno, LangChain, LangGraph, and LlamaIndex
• Collaborate with product, platform, and application engineering teams to embed AI capabilities into their applications
• Optimize AI services for scalability, performance, and cost efficiency within our AWS infrastructure
• Contribute to prompt engineering best practices and LLM system design
• Implement AI observability, monitoring, and tracing solutions
• Stay current with developments in AI/LLM tooling and infrastructure and help shape our AI technology strategy
• Participate in architectural discussions, code reviews, and technical roadmap planning
• Help us leverage AI to accelerate our impact on users and patients in the healthcare space

• Languages: TypeScript (Node.js), Python
• Cloud & Infrastructure: AWS (ECS, RDS, Lambda, Bedrock, S3), Terraform
• Databases: Postgres, MongoDB, Vector DBs (Pinecone)
• Backend: Express, NestJS, Lambda
• AI/LLM Tooling: AWS Bedrock, OpenAI, Anthropic, Agno, LangChain, LangGraph, LlamaIndex, embedding services
• CI/CD & DevOps: Git, GitHub Actions, Docker, MLOps

• 5+ years of professional software engineering experience building scalable applications, services, and APIs
• 2+ years of practical AI/LLM application experience, ideally including integrating LLM APIs, working with AI tooling frameworks, or developing AI-powered product features
• Excellent communication, collaboration, and problem-solving skills
• Strong development skills in TypeScript/Node.js, with the ability to work in Python when needed for AI-specific tooling
• Experience with AI/LLM frameworks (e.g. LangChain, LlamaIndex) and embedding models
• Experience developing RAG pipelines and working with vector databases (e.g. Pinecone, FAISS, or similar)
• Familiarity with prompt engineering and LLM system design principles
• Experience deploying applications in cloud environments, preferably AWS
• Understanding of AI observability, monitoring, and operational best practices
• A pragmatic, product-focused mindset with a passion for building AI-powered solutions

• Experience with AWS Bedrock and other hosted AI services
• Familiarity with AI evaluation tooling, benchmarking frameworks, or LLM observability solutions
• Contributions to open-source AI projects or AI tooling communities
• Experience building internal AI tooling or agentic AI platforms

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $118,650 - $158,200*
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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