Lead Acumatica projects, expanding expertise in implementations, training, and customer support. Mentor team members, manage project budgets, and maintain customer relationships.
Role Overview
Lead specific parts of Acumatica projects while continuing to expand Acumatica expertise and consulting skills to drive successful implementations and delight customers. As a member of our application team, consultants will work on new client implementations including requirements gathering, configuration, training, testing, and go-live activities. The Senior Consultant may also lead workstreams and mentor or coach less experienced team members.
Objectives (Key Outcomes)
Complete assigned tasks independently and collaborate with the project manager to assign tasks based on team members’ skill sets, in alignment with the SOW, Business Process Review (BPR) documentation, and company methodology.
Maintain 75% utilization on an average annual basis.
Maintain Acumatica certifications and continue developing skills across multiple modules.
Continue to develop soft consulting skills.
Responsibilities
Implement and support Acumatica ERP for new and existing customers.
Perform design, product configuration, testing, data conversion, and go-live support.
Provide detailed consulting estimates and implementation project plans.
Establish and maintain a “trusted advisor” relationship with customers; negotiate resolutions to business, process, or functional issues with business stakeholders.
Complete and provide weekly status reports.
Follow Acumatica’s implementation methodologies.
Achieve utilization targets while maintaining high customer satisfaction.
Demonstrate expert proficiency in at least one main focus area and intermediate proficiency in at least two others; obtain appropriate certifications and build industry expertise.
Lead requirements gathering and design activities; collaborate with Consulting and Client Teams to collect information; oversee configuration, training, testing, and go-live activities for medium-sized or complex projects.
Proactively communicate status, issues, and concerns to the director, project manager, and/or architect/lead.
Provide coaching and quality assurance to ensure team members follow internal Implementation Methodology and best practices.
Communication & Leadership
Demonstrate strong verbal and written communication skills.
Tailor communication style to multiple levels of an organization and provide guidance to less experienced team members.
Facilitate group discussions with team members and customers.
Develop accurate written materials and support less experienced team members to uphold company standards of excellence.
Take a leadership role in change management processes, demonstrating a solid understanding of change management concepts.
Project Management
Monitor project budgets and ensure delivery within budget.
Independently manage work schedule and organize tasks to meet deadlines.
Resolve scheduling and workload conflicts while managing multiple activity streams.
Work with director/project manager to identify and delegate project tasks when necessary.
Education and Experience
- Four-year degree in Business, Accounting, MIS, or equivalent required.
- Minimum of two years of implementation and support experience with Acumatica, with a specific module focus on the Financial Core, Field Service, Project Accounting, Construction Management, Manufacturing, or Supply Chain Management.
- Experience working with customer-facing businesses and application functions.
- Ability to adopt specific methodology and work within a team.
- Strong collaboration skills.
- Professional demeanor.
- Excellent written, oral, and interpersonal communication skills.
- Flexibility with task assignment, priorities, and work environment.
- Open minded, desire to learn.
- Quick thinker, creative problem solver.
- Detail oriented, strong analytical, numerical, planning, and reasoning abilities.
- Ability to work independently and on a team.
- The ability to take ownership of a full cycle implementation.
- Experience working with executive-level staff.
- Experience managing implementations with other consulting staff.
- Willingness to travel up to 30% in the US and Canada. Prospect and client locations may also be spread out over a geographic area.
- Acumatica certifications are a plus.
- Experience with a consulting organization or reseller is a plus.
- Experience as a controller or senior accountant is a plus.
Top Skills
Acumatica Erp
Similar Jobs
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Full Stack Engineer will design and develop user-friendly experiences, lead product enhancements, mentor junior engineers, and participate in on-call rotations to ensure service reliability.
Top Skills:
AngularCSSHTMLJavaScriptMongoDBMySQLNode.jsPostgresPythonReact
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Senior Principal Product Manager at Dropbox will define and lead the multi-product strategy, focusing on enhancing user engagement across the Dropbox ecosystem. Responsibilities include aligning product direction with company strategy, leading cross-functional teams, and establishing a dedicated multi-product team.
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead cross-functional technical programs, drive strategic initiatives, manage stakeholder communications, improve operational processes, and mentor staff in technical program management.
Top Skills:
AirtableAsanaJIRA
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
