Senior Account Manager- National & Special Accounts

Are you someone who thrives on steering high-profile accounts toward long-term success?  We're seeking a Senior Account Manager with a knack for strategic thinking and a talent for building lasting partnerships.  This is a unique role where you will own a dedicated book of business and serve as the continuity lead for short-term account assignments that balance overall team capacity.  You will work with clients across the U.S. in the National and Special accounts space with over 3,000 covered lives.

• Revenue Growth: Drive revenue growth through thoughtful upsells and retention strategies, focusing on financial gains at renewal
• Portfolio Management: Proactively manage a portfolio of large, high-value, complex national accounts, and provide senior level account leadership coverage enabling team capacity balancing and for a rotating set of accounts
• Renewal Strategy: Design renewal strategies and rate recommendations based on financial analysis, aiming for solutions that benefit all parties
• Pipeline Oversight: Forecast revenue growth opportunities over a 3–5-year period, identifying and capitalizing on potential avenues for success
• Analytical Skills: Lead deal tactics using comprehensive market knowledge, collaborating with cross-functional peers to drive results
• Partnership Building: Foster impactful partnerships with clients and brokers, enhancing outcomes through effective communication and collaboration
• Customer Advocacy: Serve as the primary point of contact, ensuring exceptional customer experiences by resolving concerns and facilitating solutions
• Team Leadership:  Serve as a mentor and/or peer coach and lead cross functional teams on select projects and workstreams

• At least 4 years of experience in employee benefits (broker, health insurance) with a bachelor’s degree.  Experience in lieu of degree will be considered
• Experience working with large and national accounts of at least 3,000 lives highly preferred
• Sophisticated business math and complex analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio
• Excellent consultative selling and negotiation skills with the ability to influence decision makers associated with high-value, complex customers
• Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines
• Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure
• Capable of frequently working independently, demonstrated resourcefulness and requiring little guidance
• Outstanding communication skills, both written and verbal with special emphasis in formal business presentations
• Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment
• Advanced problem-solving skills with ability to work cross-functionally to resolve complex issues and generate results
• Outstanding attention to detail and strong organizational skills
• 30% travel across the United States and including overnight. Ability to travel by car and air.  Use of personal car and ability to sustain expenses until reimbursed
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce)
• Must have a valid driver's license and the ability to successfully complete a motor vehicle record check.  Generous car allowance is provided. Maintaining a $250,000/$500,000 collision damage liability insurance policy for the vehicle which they will receive the company allowance is required.
• State life and health producer license required within 90 days of hire

Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 21. Base pay $81,305 - $176,043

We offer a competitive base salary, amazing benefits, bi-weekly auto allowance, bi-weekly remote allowance, and the opportunity to participate in the company's sales incentive bonus program.