Security Risk Senior Manager

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
About the Role:
We are seeking a highly skilled Security Risk Senior Manager to drive our risk management initiatives, support executive decision-making, drive risk-based business outcomes with key stakeholders and enhance security risk visibility across ServiceNow. This role will play a key part in establishing risk frameworks, assessing risks in key business areas, and ensuring stakeholders are educated and informed on security risks. The ideal candidate will bring a strong ability to translate technical risks into business impacts, ensuring risk-centric decision-making at all levels.
What you get to do in this role:
Risk-Centric Decision Making

• Assist leadership, the board, and internal partners in identifying and prioritizing key security risks.
• Communicate risk-based recommendations clearly to executives, translating technical risks into business impact.
• Educate internal teams on risk management principles, ensuring alignment with business objectives.

Business Outcomes based on Risk

• Drive risk-based business outcomes with our partner organizations and ensure alignment with business priorities.
• Develop and implement security risk management frameworks to support internal stakeholders.
• Conduct risk assessments of mergers & acquisitions, and key business initiatives.

Integrated Risk Management

• Track and manage risk mitigation strategies with alignment to KPIs, qualitative and quantitative risk drivers.
• Develop standardized reporting mechanisms to enhance visibility into security risks.
• Ensure consistency in risk-based prioritization across the organization.
• Maintain a centralized repository of risk assessments and action plans.

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Strong attention to detail and ability to identify risk-related nuances.
• High level of engagement with stakeholders across various business units.
• Excellent verbal and written communication skills, with the ability to convey complex risk topics to diverse audiences.
• Proven ability to communicate effectively with executives, providing clear insights into business risks.
• Strong analytical skills to assess security risks in a business context.
• Experience with risk management frameworks, governance, and compliance standards.
• Ability to drive cross-functional collaboration and influence key decision-makers.

Preferred Qualifications:

• 8+ years of experience in security risk management, governance, or compliance roles.
• Experience supporting M&A risk assessments and enterprise security risk programs.
• Prior experience in a corporate security, cybersecurity, or enterprise risk management function.
• Experience with ServiceNow IRM.

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Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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