Guide teams and organizations in Agile and Scrum practices, assess and improve Scrum maturity, remove impediments, facilitate collaboration and conflict resolution, support Product Owners with backlog management, and promote transparent communication. The Scrum Master also coaches teams using servant leadership and supports agile delivery through frameworks such as Scrum, Kanban, SAFe, and XP.
This is a remote position.
The scope of the proposed services will include the following:
- The duties of a Scrum Master include but are not limited to: Guide a team and organization using Agile/Scrum best practices, methodologies and values.
- Assess the Scrum maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Remove impediments or guide a team to remove impediments.
- Facilitate completion of work assignments, assigning, or dictating work assignments.
- Facilitate discussion, decision making, team building and conflict resolution.
- Assist with internal and external communication, improving transparency, and radiating
- information: supporting product managers to maximize return on investment (ROI) and meet the organization’s objectives.
- Support and educate the Product Owner, to include, but not limited to grooming and maintaining the product backlog.
- Engage in agile delivery utilizing best agile methodology (i.e. Scrum, Kanban, SAFe, XP, etc.).
- Provide support to a team using a servant leadership style whenever possible and leading by example
Requirements
Expertise and/or relevant experience in the following areas are mandatory:
- 5 years of Scrum Master experience
- Scrum Master Certification
- Experience with Change Management
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Identifying and building Key Performance Indicators (KPIs) to measure program Performance.
- Experience with agile tracking tools (JIRA, Azure Dev Ops, etc.).
- Creating and maintaining product timelines, status reports, communication plans, and other product management related documentation.
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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