The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and success, managing customer accounts, and delivering value to clients through strategic support and guidance.
Find full job description at https://www.hirenimble.com/careers
Similar Jobs
Software
The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.
Top Skills:
AmplitudeCensusClayCustomer.IoHightouchHubspotIntercomLinearMixpanelRetoolZapierZendesk
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills:
GainsightOutreachPendoSaaSSalesforceVitally
Artificial Intelligence • Information Technology • Professional Services • Software • Analytics • Generative AI • Big Data Analytics
Lead design and implementation of an enterprise Databricks lakehouse, build scalable batch and streaming pipelines, enforce governance and CI/CD standards, optimize Spark workloads, operationalize ML with MLflow, manage cloud infrastructure and IaC, and mentor data engineering teams.
Top Skills:
AdlsAWSAzureDatabricksDatabricks Asset BundlesDatabricks WorkflowsDbxDelta LakeDelta Live TablesFeature StoreGCPGcsGitMlflowPhotonPysparkPythonS3ScalaSpark SqlSQLStructured StreamingTerraformUnity Catalog
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
