SAP ERP Test Lead

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.   

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.    

What you'll do here

As an expert SAP ERP Test Lead at Cengage, you will drive end-to-end testing efforts for our SAP implementation and enhancements within the large multi-functional projects and development. This is a hands-on leadership role requiring strong coordination with offshore teams, effective business communication, and the ability to handle multiple priorities in a fast-paced environment.   

Key Responsibilities

• Lead and manage offshore QA teams to ensure timely and high-quality test execution following Agile model and Sprint releases

• Develop and implement test strategies, plans, and scripts across SAP modules (e.g., MM, SD, FI, CRM)

• Coordinating with onsite business and IT leads to capture requirements, resolving issues, and aligning priorities

• Track and report testing progress using Excel dashboards, JIRA and Zephyr (optional)

• Facilitate defect triage meetings, root cause analysis, and resolution tracking

• Ensure test coverage and traceability for functional, integration, regression, and UAT phases

• Mentor junior testers, promote standard QA processes, and cultivate a culture of accountability   

Skills You'll Need Here:

• 9+ years of relevant software development quality assurance experience and writing manual test case, test plans, and test execution in S4 HANA SAP implementation projects

• At least 7+ years of SAP Testing experience across workstreams and minimum 5+ years of Test lead experience in ERP S4 HANA implementation projects efficiently

• Highly Proficient in standard SAP processes w.r.t understanding the requirement documentation, process flows, RICEFWs

• Build kick-off decks, plans- Build Test cases (OTC, PTP, RTR) working with Functional leads and Test Closure reports. Develop test plans, test cases, traceability and test scripts based on functional and technical specifications to ensure the quality and reliability of SAP modules.

• Must be open to travel to Boston, MA and Mason, OH when needed.

• Shown success in leading offshore teams and handling cross-time-zone collaboration.

• Coordinate triage activities for sprints and SIT/UAT cycles with respective teams. Create and produce Test status reports for design, execution, and defects daily.

• Strong proficiency in Excel (pivot tables, VLOOKUP, dashboards) and JIRA

• Superb communication and team member leadership skills

• Ability to multitask and prioritize in a dynamic environment

• Experience working with business and IT leads in a client-facing capacity

• Conduct risk assessments and prioritize testing efforts to mitigate the risks which helps in testing all Business Processes and functionalities are thoroughly validated. Anticipate any problems and get in touch with project collaborators promptly.   

• Work in Agile Sprint cadences and support releases

Extensive experience in leading QA (and UAT) in fast paced S4 implementations

• As the test lead, work closely with the PMO and Program/Project Managers, QA manager, business analyst, QA analyst, SI (Implementation partner) Team and other collaborators to ensure all the test activities take place based on project / other needs to ensure critical work and timelines are met.

• Very strong written and verbal communication with active listening skills and the ability to tightly collaborate with a wide variety of technical and non-technical personnel via various communication channels.

• Independent problem-solving/analytical skills with good hands-on and participate in any phase of testing (test design/execution) when a situation arises.

• Self-motivated and proactive individual who works well independently or as part of a team.

• Follow QA tool usage standards on projects including Jira and Zephyr to maintain test repository, complete test execution cycles and triage defects.

• Hands on with Agile methodology and Sprint ceremonies.   

• Participate and lead Sprint Testing as needed for PROD application support and plan the Sprint regression as needed.  

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.   

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.   

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.   

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.