Salesforce Quality Engineer

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Commerce is looking for a Salesforce Quality Engineer to join our Go To Market (GTM) Business Applications team. You will own quality across Commerce's Salesforce platform — building the automation frameworks, test strategies, and quality gates that give our development team confidence to ship at pace. This is not a manual-testing-first role: we are looking for an engineer who thinks in automation, treats test infrastructure as a first-class codebase, and understands the specific challenges of testing declarative and custom Salesforce solutions in a CI/CD pipeline. You will collaborate closely with developers, architects, admins, and business stakeholders to define acceptance criteria, catch defects early, and continuously raise the quality bar across the org.

• Design, build, and maintain automated test frameworks for Commerce's Salesforce org — covering Apex unit tests, UI automation, API testing, and end-to-end regression suites.
• Integrate automated test execution into CI/CD pipelines using GitHub Actions and SFDX-based deployment workflows, ensuring quality gates are enforced on every deployment to production.
• Define and own test strategy across the SDLC — from story acceptance criteria and test plan authorship through execution, defect triage, and sign-off.
• Investigate defects systematically: reproduce, isolate, categorize by impact, and produce minimum viable test cases that prevent recurrence.
• Identify test coverage gaps across Apex classes, flows, integrations, and UI — and close them proactively rather than reactively.
• Build and maintain test data management strategies that support reliable, repeatable test execution across sandbox environments.
• Partner with developers on code reviews with a quality lens — flagging testability concerns, missing coverage, and brittle patterns before they reach production.
• Own and evolve the team's quality dashboard, surfacing coverage metrics, defect trends, error rates, and deployment health to the broader team.
• Participate in agile ceremonies, contribute to story refinement, and advocate for acceptance criteria that are specific enough to test.
• Champion a culture of quality — not as a gate at the end of the process, but as a shared responsibility built into every stage of delivery.

• 5+ years of software quality engineering experience, with a meaningful portion spent in a Salesforce environment.
• Automation-first mindset — you write test code as naturally as application code and hold manual testing to its appropriate scope: exploratory, edge cases, and UAT support.
• Proficient in Apex test class development; you understand governor limits, test data isolation, and what makes an Apex test meaningful versus cosmetic.
• Hands-on experience with UI automation frameworks (Selenium, Playwright, or comparable) applied to Salesforce Lightning interfaces.
• Proficient in Jira for defect and sprint management
• Experience with API testing tools (Postman, SoapUI, or similar) and comfort writing tests against REST and SOAP endpoints.
• Familiar with Git-based source control, Salesforce DX (SFDX), and working in a structured, sandbox-to-production release process.
• Strong defect analysis and debugging skills — you can read a debug log, trace a flow execution, or parse an API response to find root cause without hand-holding.
• Clear communicator who can define test objectives, report on coverage and quality metrics, and hold engineers and stakeholders accountable to quality standards without being adversarial.
• Comfortable in an agile environment — you contribute to sprint ceremonies, write stories and acceptance criteria, and keep pace with an active delivery team.

• Have an excellent ability to communicate in English.

• Speak up when something doesn’t feel right with constructive feedback.

• Ability to identify application weaknesses and bad practices.

• Have excellent problem-solving, critical thinking, and debugging skills.

• Question everything, always.

• JIRA

• Experience in development best practices, including agile processes, testing methodologies, and continuous integration.

• Experience in version control concepts and tools for deployment & release management (Github or similar tools).

• You can define, measure, and report on test objectives, coverage metrics, error rates, and thresholds, leading and holding other engineers accountable for technical quality measurements.

• Experience with GitHub Actions for CI/CD in a Salesforce context — including pipeline configuration, SFDX scratch org provisioning, automated test execution, and deployment gates triggered on pull request or merge.
• Salesforce Platform Developer or Administrator certification; any quality or testing certification (ISTQB or equivalent) is also a plus.
• Familiarity with the Salesforce Lightning Design System and experience testing LWC components at the unit and integration level.
• Experience testing Salesforce integrations — particularly Marketo-Salesforce sync, CTI platforms, or external REST APIs feeding into the org.
• Exposure to performance or load testing in a Salesforce context — understanding where governor limits become a quality concern under volume.
• Experience in a SaaS or e-commerce environment where release velocity is high and production quality expectations are demanding.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.