Salesforce Administrator

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

The Salesforce Administrator is a key role in our growing Salesforce practice. They have an excellent technical understanding of both Salesforce languages and frameworks and key technical aspects of Salesforce integrations. They can take business requirements and can, working with a team or alone, deliver full solutions to the business problems those requirements address. They will have great experience migrating data between systems and integrating systems. The developer will lead technical requirements sessions, architect and document high quality technical solutions, and build and test those solutions, and oversee the release of those solutions into production.

Responsibilities:

• Provide technical and functional expertise to Salesforce project team
• Document and implement configuration changes and data-mapping requirements
• Lead Salesforce implementations in a hands-on manner
• Design and implement high-quality declarative solutions on client engagements
• Guide development teams on functionality requiring custom logic to meet requirements and demonstrate solution functionality to business stakeholders as needed
• Develop business-specific and/or application-level approaches and plans for testing, training, communicating, rolling out, and offering post-production support
• Lead or facilitate sessions to gather, define, and document business requirements
• Complete Salesforce product certifications to successfully advise and direct clients on best practices for both business process and platform optimization
• Assist our business development team with developing prototype demonstrations
• Identify and map relevant system integrations

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience
• Two plus years’ hands-on experience with enterprise-level Salesforce applications
• Salesforce Administrator Certification
• Experience building automation with Salesforce Flow.
• Content knowledge: Deep experience designing and implementing Salesforce solutions in the sales, service, marketing, and data clouds
• Client training: Develop client training plans and lead train-the-trainer and end-user training sessions as required
• Change management and scope control: Experience performing impact analysis for potential changes in scope and ability to administer change management processes within a specified framework, including regularly reviewing issue management and change control logs to understand status and identify potential risk situations
• Familiarity with Salesforce platform tools and languages such as Apex and Lightning
• Project management: Demonstrated analytical skills and experience with complete lifecycle of complex enterprise projects in addition to understanding core project management concepts, theories, practices, and methods
• System configuration: Ability to effectively design a scalable solution to meet client business needs and participate in system configuration when necessary
• Analytical techniques: Experience leading requirements gathering sessions and documenting outcome, including designing process flows and helping define test scripts

Preferred Qualifications (nice to have, but not must have!):

• Experience in industry-specific clouds, such as Financial Services Cloud, Health Cloud, or Government Cloud
• Knowledge of solution building with OmniStudio
• Proficiency with Salesforce CLI and Git-based workflows a plus

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. 

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. 
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. 

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.