Sales Operations Specialist

CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add a Sales Operations Specialist to our team!   

CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don’t improve and, in fact, may weaken an organization’s security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.    

Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.   

Job Overview  

We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you’ll bring the sales team’s vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.

You’ll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. 
 
Essential Responsibilities 

• Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. 

•  Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. 

• Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition. 

• Systems & Tools Enablement: Administer and optimize sales enablement platforms (Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc) , including license and usage monitoring, to streamline rep workflows and ensure effective adoption. 

• Data Quality & Governance: Establish and enforce data governance rules across all GTM tools by defining and managing data hygiene processes including de-duplication, normalization, and enrichment logic. 

• Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.  

• Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. 

• Development of Standard Operating Procedures: Take the lead on establishing robust SOPs pertaining to Sales Operations activities and continually improving current processes. 

• Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution 

Qualifications 

• 5-7 years of experience in Sales Operations, Revenue Operations, or related roles. 

• Strong understanding of sales processes, pipeline management, and forecasting methodologies. 

• Technical knowledge of Salesforce including familiarity with: 

• • Object management and Layouts 

• • Salesforce reporting, dashboards, and forecasting 

• • Flows and automation 

• • Integration with additional tools (i.e. ZoomInfo, Pardot, etc.)  

• • User and Profile assignment and management 

• Hands-on experience with sales productivity tools: 

• • Salesforce (Required) 

• • ZoomInfo (Required) 

• • Pardot (or similar platform) 

• • LinkedIn Sales Navigator (or similar platform) 

• • Adobe Sign (or similar platform) 

• Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment. 

• Strong analytical and problem-solving skills; able to distill complex data into actionable insights. 

• Excellent verbal and written communication skills; able to engage with both technical and non-technical teams. 

• A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence 

Work Environment   

• A virtual work environment   

CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.