Sales Operations & Enablement Analyst

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. 

DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. 

Position Summary

The Sales Operations & Enablement Specialist improves sales performance by optimizing Salesforce processes, maintaining clear reporting, and delivering insights that support forecasting and pipeline management. The role drives sales enablement through training, content management, and new‑hire onboarding while supporting product launches and ensuring strong adoption of tools and processes. This position partners closely with Sales, Marketing, Finance, and Customer Success to streamline workflows, support lead management, assist with compensation and territory planning, and document scalable processes that strengthen overall revenue operations.

Essential Functions:

• Maintain and optimize Salesforce processes, workflows, reporting, and data quality in partnership with the Salesforce Administrator.
• Serve as a key stakeholder for Salesforce enhancements, documentation, and process improvements.
• Support opportunity management, pipeline hygiene, forecasting accuracy, and CRM best‑practice adoption.
• Build and maintain dashboards and recurring sales reports that provide clear visibility into pipeline, bookings, activity, and performance.
• Deliver insights for weekly, monthly, and quarterly business reviews, highlighting trends and risks.
• Lead ongoing sales enablement, including training sessions, refreshers, and content reinforcement.
• Manage sales content such as playbooks, pitch decks, competitive intel, and product updates, ensuring strong usage and adoption.
• Support new product launches and go‑to‑market initiatives with structured enablement plans.
• Partner with Sales Leadership and HR to support new‑hire onboarding and track ramp metrics and productivity milestones.
• Support leads routing, SLA adherence, and lifecycle reporting in partnership with Marketing.
• Assist with sales compensation planning, commission tracking, territory design, and capacity modeling.
• Collaborate cross‑functionally to document processes, drive scalability, and champion continuous improvement across sales operations and enablement.
• Perform other similar and/or related duties as assigned.

Key Skills and Experience:

• High School Diploma or GED (required); Bachelor’s degree (preferred) or equivalent work experience in lieu of.  
• 4–7+ years of experience in Sales Operations, Sales Enablement, or Revenue Operations.
• Strong working knowledge of Salesforce reporting, dashboards, and sales processes.
• Proven ability to build and maintain sales reporting, dashboards, and KPIs.
• Experience supporting B2B sales teams, ideally with complex or regulated products.
• Background in sales onboarding, enablement programs, and process adoption.
• Strong analytical, organizational, and communication skills.
• Proficiency in MS Office, including Excel (formulas, VLOOKUPs) and PowerPoint.
• Experience in services, compliance, background screening, drug testing, or healthcare‑adjacent industries.
• Exposure to commission planning, sales compensation structures, and territory or capacity modeling.
• Experience working in private‑equity–backed or high‑growth environments.
• Familiarity with sales enablement tools and content management platforms.

Work Schedule: Monday - Friday- 8:00 a.m. – 5:00 p.m. EST 

Benefits: 

• Personal and Sick Paid Time Off. 
• 401k with a highly competitive match. 
• 11 Paid Holidays.
• Medical/Dental and Vision. 
• Group Life Insurance, HSA/FSA. 
• Employee Assistance Program.
• Educational Assistance Program.

Physical Requirements: 
• While performing the duties of this job the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, able to lift-up to 15lbs.(occasionally). 
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at [email protected].

Job Pay Range

EOE/M/F/Vet/Disability