Sales Operations Associate

About Us:

MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 2,000 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.

About the role

• MCCi is looking for a Sales Operations Associate to join the team. As a member of our Sales Operations team, you will have an integral role in driving the insights and operations that bring out the best in the sales organization. Partnering closely with other departments as a collaborative, sales-minded professional to improve the overall effectiveness of the sales process.

What you'll do

• Help optimize revenue efficiency by utilizing internal systems and processes

• Provide recommendations that enhance future performance and measurements

• Liaise with other teams, channeling information to the appropriate parties

• Complete and deliver proposals, estimates and quote requests with accuracy and efficiency

• Make updates to templates and internal documentation

• Gather feedback from teams on a regular basis to constantly improve support programs

• Assist in training sales team on best uses of sales enablement material, as needed

• Support other sales efforts as assigned

• Receive new contracts, enter into CRM, and file appropriate documentation

• Notify sales and service team members of contracts received

What you'll need to be successful

• Bachelor’s Degree in Business or Communications, or equivalent work experience

• Minimum 1–2-years' experience in a similar role, sales enablement and/or operations

• Attention to detail and analytical skills

• Experience with CRM and RFPIO (ConnectWise a plus!)

• Adaptability, self-motivation and resourcefulness

• Ability to organize multiple responsibilities at once

• Excellent written and verbal communication skills

• Knowledge of sales management best practices

• Advanced knowledge of MSOffice, (Excel required)
• Sales experience a plus

What you can expect from us

We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go. 

WE ARE APPROACHABLE.   

Want to talk to a member of management or leadership, walk up and say hi. 

WE TRUST YOU.  

We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions. 

WE EMBRACE TECHNOLOGY!  

We love it, sell it, support it, use it, and need it. 

WE DRESS COMFORTABLY.  

We need you to work hard, not wear a tie. 

WE ARE KIND. 

Being kind, forgiving, empathetic, and respectful can change your life and everyone around you. 

WE ENJOY OUR TEAM. 

Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here. 

WE VIRTUALIZE EVERYTHING. 

We strive for 100% inclusion of our remote teammates. 

MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.