Sales Operations and Deal Desk Manager, EdTech(remote)

About Securly
Securly is the market leader in AI-driven student safety and wellness solutions for K12 schools. Our award-winning A.I. and EdTech tools safeguard over 20 million students across 20,000 schools worldwide. Recognized as an EdTech Product of the Year and a Top Place to Work, we’re driven by our mission to create safer, more encouraging educational environments.

The Role
Perform our Sales Operations and lead a Deal Desk team while spearheading operational excellence across the revenue organization. You’ll own Salesforce Lightning, DealHub, and Outreach.io workflows in a high-growth SaaS environment and collaborate directly with GTM and executive stakeholders.
Location: Remote (U.S.)
Reports to: Director of Revenue Operations

WHAT YOU WILL DO

Team Management
– Manage and develop a small team of deal desk professionals
– Ensure seamless operations during seasonal peaks
– Build a collaborative, high-performing team culture
Deal Desk Excellence
– Streamline deal approvals and reduce cycle times
– Resolve complex deal structure and pricing questions
– Ensure compliance across cross-functional workflows (Legal, Sales, Finance)
Sales Reporting & Forecasting
– Maintain accurate, real-time forecasting in Salesforce
– Create dashboards and KPI reports for the executive team
– Lead weekly “Close the Week” reporting with Sales management
Process Optimization
– Develop 90-day improvement roadmaps
– Identify automation and efficiency opportunities
– Lead cross-functional initiatives to improve sales operations at scale

WHAT YOU NEED
Experience
– 5+ years of Sales Operations and Deal Desk experience
– 2+ years managing or leading teams
– SaaS or high-growth tech background preferred
– Proven success scaling and improving sales operations functions
Technical Skills
– Deep expertise in Salesforce Lightning (admin certification a plus)
– Experience with DealHub, CPQ, or similar deal desk tools
– Well-developed skills in pipeline health, forecasting, and reporting
– Proficiency with platforms like Outreach.io or Salesloft
Core Competencies
– Influential communicator with executive presence
– Strategic thinker with proficient execution
– Analytical and data-driven decision maker
– Process improvement and change management mindset
– Comfortable managing through ambiguity and evolving priorities

Success Metrics
– 30 Days: Assess workflows, build stakeholder relationships, and identify top 3 improvement areas
– 90 Days: Implement process improvements, set team goals, and improve forecast accuracy
– 1 Year: Reduce deal cycle times, navigate peak periods smoothly, and build scalable processes

What We Offer

Compensation
– Up to $155,000 base salary
– Employee Value Creation Bonuses (note: no commission or formal performance bonus)
Benefits
– Comprehensive health, dental, and vision insurance
– 401(k) with company match
– 12 weeks of fully paid parental leave
– Unlimited PTO + 13 paid holidays + 1-week winter break
– $1,000 annual professional development stipend
Culture & Impact
– Make a real difference — we’ve helped save over 2,300 student lives
– Join a remote-first culture built on trust, flexibility, and impact
– Collaborate directly with Sales, Legal, Finance, and executive managers/leaders
– Contribute to the #1 brand in K12 student safety & wellness

Equal Employment Opportunity (EEO) Statement
Securly does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
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