Sales Operations Analyst

Our Sales Operations team is seeking an experienced and collaborative analyst to support the North America, LATAM and Global accounts Sales and Operations Teams. The person filling this role will report to the Sr. Director of Sales Operations and will be responsible for assisting with critical sales processes around territory optimization, quota setting, productivity/headcount reporting and analysis, CRM maintenance, and data analytics.

The Role:

• Facilitates the semi- annual planning process:
  • GTM organizational structure and associated sales hierarchy maximizing sales productivity
  • Identify risks and opportunities tied to attrition, hiring, and coverage gaps
  • Partners with Super Region Operation leads and sales VP’s to balance and maintain Sales territory assignments
  • Partners with Super Region Operation leads and sales VP’s to deploy and manage sales targets
  • Manages support tickets for account creation and coverage changes
• Executive Presentation decks: GTM structure, QBR’s, Run the business results, ad hoc for NORAM/Globals/LATAM
• Analyze current territory and whitespace data, recommending territory designs to capitalize on future growth
• Partner with internal stakeholders within organization to improve data integrity with the CRM including M&A tracking and management within assigned accounts
• GEO/Super Region budget & expense tracking
• Various add hoc reporting requests for Sales, Marketing and Partner team leadership in NORAM/GLOBALS/LATAM

Your Qualifications:

• 5+ years of relevant Sales Operations, territory optimization, planning and analysis experience
• Experience with and working knowledge of Salesforce, Microsoft excel expert, Power Point expert and Power BI proficient
• Experience working with Latin America and Global account teams, with a solid understanding of regional business dynamics, customer structures, and market nuances.
• Strong experience managing and analyzing account data, including account structures, parent–child relationships, and complex hierarchies
• Proven expertise working with Dun & Bradstreet (D&B) data, including company matching, enrichment, hierarchy validation, and firmographic analysis
• Ability to work with large-scale datasets, including global or regional databases, ensuring accuracy, consistency, and scalability
• Fluency in Spanish is a plus

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• The base salary range for this role is $128,000 - $160,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.