Lead the inside sales team for McKissock, driving revenue, coaching team members, and delivering exceptional customer experiences while collaborating across departments.
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com
Position Overview:
As a Sales Manager within Colibri’s Valuation and Property Services (VPS) division, you will lead a high-performing inside sales team for learning McKissock, one of Colibri’s premier professional education brands. McKissock serves a diverse group of professionals—real estate appraisers, agents, home inspectors, engineers, and land surveyors—with a wide range of licensure, compliance, and professional development education.This is a roll-up-your-sleeves, lead-from-the-front leadership role where you will drive revenue, elevate talent, and deliver exceptional experiences—every call, every day. You’ll be in the dashboards, on the calls, in the coaching moments—and you’ll love it. You don’t just manage sales—you build a thriving team that grows people, performance, and customer value.
What You'll Do:
- Own the number – Take full accountability for inbound sales revenue, customer conversion rates, upsell/cross-sell outcomes, and individual/team performance.
- Lead from the front – Be present in daily huddles, 1:1s, coaching sessions, and call reviews. Set the tone with clarity, urgency, and consistency.
- Operate deep in the funnel – Monitor dashboards, identify friction points, shadow reps, and act quickly to optimize performance.
- Coach with purpose – Deliver direct, constructive, and encouraging feedback. Build belief, reinforce skills, and grow the next generation of sales leaders.
- Focus on metrics – Track KPIs like conversion, productivity, CSAT, and retention.
- Deliver exceptional experiences – Ensure every interaction meets high standards of professionalism and service. Resolve escalations quickly and thoroughly.
- Collaborate cross-functionally – Partner with Marketing, Product, and Operations to align sales strategies with campaign execution, product improvements, and customer journey design.
- Shape the culture – Create shared purpose, celebrate progress, and drive a fast, accountable, customer-obsessed mindset.
What You'll Need to be Successful:
- Bachelor’s degree in Business, Sales, Communications, or a related field (or equivalent experience)
- 3–5 years of experience in a sales or customer-facing role, with 1–3 years in a leadership capacity
- Demonstrated success driving revenue through inbound or service-based sales
- Strong data orientation—comfortable analyzing performance metrics and coaching to themProven ability to inspire, motivate, and develop teams in fast-paced environmentsExperience with CRM and contact center tools (e.g., Salesforce, Zendesk, Five9, HubSpot)Exceptional communication, collaboration, and problem-solving skills
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
Top Skills
Five9
Hubspot
Salesforce
Zendesk
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