Manage and lead new and used vehicle sales team to meet sales and gross objectives. Hire, train, schedule, coach, and evaluate sales staff; conduct meetings and training; oversee sales records, appraisals, inventory recommendations, and coordination with service, parts, and business office. Ensure regulatory compliance, customer satisfaction, and implementation of prospecting and advertising programs.
Job Responsibilities:
- Forecast goals & objectives for the dept. and strive to meet them.
- Strive for harmony and teamwork with all other depts.
- Attend managers meetings.
- Assist the Dealer in forecasting controllable expense elements for the new & used vehicle depts.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect new & used vehicles sales.
- Hire, train, motivate, counsel, and monitor the performance of new & used sales employees.
- Direct & schedule the activities of all dept. employees.
- Directs new & used salespeople to enhance the image and customer satisfaction ratings of the dealership.
- Communicate with new & used salespeople to ensure that dealership policies & procedures are understood and followed.
- Set sales & gross objectives for salespeople.
- Guide all salespeople in setting their objectives on a short & long-range basis.
- Review all sales peoples performance as shown on the Daily Sales Operating Control.
- Develop programs of improvement for those salespeople who are failing to reach their objectives.
- Recommend for dismissal any salesperson failing to meet company standards.
- Conduct sales training meetings as directed by the DEALER.
- Work with salespeople on programs that will increase the vehicle gross and increase F&I penetration.
- Will ensure that the salespeople plan a days work each day.
- Will supervise the salespeople to ensure that they follow their owners on a planned contact basis.
- Will evaluate each quarter the gross performance of the salespeople.
- Will conduct a weekly sales meeting.
- S/he will keep accurate sales records both daily & monthly.
- Will insist that the salespeople follow the company's prospecting program to obtain maximum results.
- Submit WEEKLY commissions to the Office Manager.
- Make used car appraisals.
- Recommend to the Dealer the inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
- Help salespeople close deals when necessary.
- Maintain standards for the delivery of vehicles to customers.
- Assist Dealer in the development of advertising campaigns and other promotions.
- Will coordinate the function of the salespeople with the Service Dept., Parts Dept., and business office.
Job Qualifications:
- High school diploma or the equivalent.
- Ability to read and comprehend instructions & information.
- Two years of sales experience.
- Supervisory experience preferred.
- Valid in-state drivers license.
- Professional personal appearance.
- Excellent communication skills.
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