Sales Executive

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

You will join the Renewals team as a Sales Executive focused on retaining and rebuilding relationships with clients who are not fully satisfied with their experience. In this role, you will lead complex renewal negotiations across multiple products and internal teams, bringing a client-advocate mindset to deliver long-term retention outcomes. The role requires a strategic mindset to build strong relationships, develop selling strategies, and close deals efficiently.

What you’ll do:

• Lead assigned renewal opportunities in partnership with Relationship Managers, with a focus on rebuilding client trust and improving satisfaction.
• Maintain a strong client-facing presence through frequent on-site engagement and relationship building with key stakeholders.
• Own commercial strategy and contract negotiations, including terms, pricing, and multi-product agreements.
• Develop strategies, tactics, and account plans to identify, qualify, and secure new clients.
• Navigate internal alignment and approvals, negotiating internally to secure commitments needed to retain clients.
• Leverage executive-level contacts to enhance account coverage and create demand.
• Develop long-term client relationships based on mutual value and trust, leading to repeat business.
• Share industry, solution, deal, and sales best practices with the sales community.

Experience you’ll need to have:

• 6+ years of direct selling experience.
• Bachelor’s degree and/or equivalent combination of education, work history and military experience.
• Ability to travel extensively (approximately 80%) and be on-site with clients regularly.

What would be great to have:

• Experience in client-facing sales, renewals/retention, or complex account negotiations with demonstrated contract negotiation success.
• Strong foundational knowledge of Fiserv and the ability to support solutions across different products/functions based on client needs.
• Experience working with and negotiating deals involving client consultants or advisory firms.
• Experience leading client recovery efforts where systemic service/delivery issues were a contributing factor.

How you’ll work:

This role is Remote – US with required travel up to 80% of the time. Success requires consistent in-person client engagement, including weekly on-site presence as needed to establish trust, drive alignment, and progress complex save/renewal negotiations.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being 
• Paid holidays and generous time away policies 
• No-cost mental health support through Employee Assistance Programs 
• Living Proof program to recognize your peers’ extra effort with points used for rewards 
• Eight Employee Resource Groups to foster a collaborative culture 
• Unparalleled professional growth with training, development, and internal mobility opportunities 
• Retirement planning and discounted shares with the Employee Stock Purchase Plan 
• Medical, dental, vision, life, and disability insurance options available day one 
• Tuition assistance and reimbursement program 
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.