Sales Engineering Manager

As a Sales Engineering Manager at Teramind, you will serve as both a hands-on technical consultant & advisor for strategic enterprise accounts and a player-coach leader for our growing Solution Engineering team. This hybrid role blends solution architecture, technical sales, and people leadership—perfect for someone eager to shape both customer outcomes and team excellence.

You’ll work closely with Sales, Product, Engineering, and Customer Success teams to ensure customers realize the full value of Teramind’s platform. While directly supporting a portfolio of complex enterprise deals, you'll also mentor team members, scale pre-sales processes, and drive technical excellence across the organization.

This is an ideal opportunity for a technically fluent communicator who thrives in customer-facing engagements and has a passion for coaching others while solving real-world problems with data and security-driven technology.

• Deliver tailored technical presentations and live demonstrations for large enterprise organizations (5,000+ employees), aligned to use cases across cybersecurity, insider threat detection, DLP, and workforce analytics.
• Lead deep technical discovery and solution design, translating enterprise requirements into scalable architecture and deployment models.
  Own proof-of-value (POV) and proof-of-concept (POC) engagements for strategic accounts—coordinating with both internal and external stakeholders to ensure success.
• Support onboarding of key customers, including integration planning, deployment best practices, and configuration of Teramind’s endpoint agents and server infrastructure.
• Serve as the trusted technical advisor throughout the enterprise sales lifecycle and early adoption phase.
  

• Mentor and coach a team of globally distributed Solution Engineers, providing hands-on guidance across pre-sales, technical discovery, and product demonstration efforts.
• Conduct regular 1:1s, team meetings, and performance reviews to foster professional development and consistent performance.
• Serve as the first line of escalation for technical challenges during active evaluations and deployments.
• Promote consistency across the team by developing and standardizing reusable demo environments, onboarding guides, architecture diagrams, and best practices documentation.
• Partner with Sales, Product, and Engineering leadership to ensure alignment on product direction, technical positioning, and customer needs.
• Assist in hiring, onboarding, and developing new team members as the team scales.

• 6+ years in a Solution Engineering, Pre-Sales, or Solution Consulting role within a B2B SaaS company.
• 1–3 years in a team lead, mentorship, or formal management role within a sales engineering or technical pre-sales team.
• Proven success supporting complex sales cycles for enterprise accounts (5,000+ employees), ideally in regulated or security-sensitive industries.
  

• Deep understanding of Linux, Mac and Windows environments, including command-line usage and server administration.
• Expertise with hybrid cloud environments, AWS/Azure infrastructure, and enterprise network architectures and security stacks.
• Familiarity with Docker, PostgreSQL, and virtualization platforms (VMware, Hyper-V).
• Able to script basic automation, configure APIs, and troubleshoot complex deployment or integration issues.
  

• Outstanding verbal and written communication skills—capable of bridging technical detail with executive-level business value.
• Strong organizational and prioritization abilities across multiple deals, stakeholders, and team needs.
• Natural coach and mentor with a collaborative, enablement-first leadership style.
• Consultative and value-driven approach to customer interactions, with an ability to build deep trust.
  

• Experience with HubSpot is ideal, but not required.
• Proficient with technical documentation and diagramming tools (Lucidchart, Visio, etc.).
  

At Teramind, we're a collaborative, forward-thinking team where new ideas come to life, experience is valued and talent is incubated.

• High-quality health benefits
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Professional development budget

• Impact: Shape both the enterprise customer experience and the technical culture of the solution engineering team.
• Growth: Step into a leadership role with clear ownership and direct influence over company outcomes.
• Innovation: Work at the intersection of data, behavior analytics, and cybersecurity.
• Culture: Join a globally distributed, highly collaborative team that values excellence, trust, and continuous improvement.

About our recruitment process

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story.

You can expect up to 4 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds.

All roles require reference and background checks

Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.