Support Account Executives by providing technical expertise in healthcare revenue cycle management, delivering tailored product demos, creating ROI analyses, gathering technical requirements, training sales teams, and preparing technical documentation to drive sales and ensure solution fit.
Sales Engineer – MedEvolve
Position Summary
The Sales Engineer is a key member of the MedEvolve sales team who has a deep understanding of healthcare billing operations and revenue cycle management (RCM). This role supports Account Executives by providing technical expertise, conducting product demonstrations, and articulating the value and ROI of MedEvolve’s solutions to prospective clients. The Sales Engineer does not carry a quota but is responsible for sales enablement, technical assessments, and ensuring a seamless sales process.
Key Responsibilities
Healthcare RCM & Billing Expertise
- Leverage deep understanding of healthcare revenue cycle management and medical billing workflows to address client pain points and position MedEvolve solutions effectively.
Product Demonstrations & Value Selling
- Lead engaging, tailored product demos that showcase MedEvolve’s capabilities, focusing on client-specific needs and value drivers.
- Develop and present compelling ROI analyses and business cases to support the sales process and drive client decision-making.
Sales Enablement
- Deliver sales training and pitch deck training to Account Executives and other sales team members.
- Equip the sales team with the knowledge and tools needed to effectively communicate MedEvolve’s value proposition.
- Assist in the development and refinement of sales collateral, presentations, and pitch materials.
Technical Requirements Gathering
- Partner with Account Executives to gather and document client technical requirements.
- Support sales and proposal development by ensuring MedEvolve solutions align with client environments and needs.
- Conduct thorough technical assessments and provide feedback to both clients and internal teams.
Support for Account Executives
- Act as a technical resource for Account Executives, answering technical questions from clients during the sales process.
- Provide clear, accurate, and timely responses to client inquiries, ensuring confidence in MedEvolve’s solutions.
Client Engagement & Support
- Build strong relationships with prospects and clients, acting as a trusted advisor throughout the sales cycle.
- Answer client questions and provide technical and product-related information as needed.
Documentation & Reporting
- Prepare ROI presentations, technical documentation, and reports for internal and client-facing use.
Continuous Learning
Stay current on MedEvolve product updates, industry trends, and regulatory changes in healthcare billing and RCM.
QualificationsRequired Skills & Competencies
- Proven experience in healthcare revenue cycle management and medical billing
- Strong oral and written communication skills, with the ability to explain complex technical concepts to non-technical audiences
- Demonstrated ability to run effective product demos and present business value
- Experience delivering sales training and pitch deck training
- Customer service orientation and relationship-building skills
- Technical expertise in healthcare IT solutions
- Analytical skills for ROI and business case development
- Collaborative mindset; able to work closely with sales, product, and client teams
Experience & Education
- Bachelor’s degree in Business, Healthcare Administration, Information Technology, or related field
- 5-7 years of experience in either healthcare RCM, or healthcare technology sales engineering
- Experience supporting sales teams in a technical or sales enablement capacity
- Familiarity with MedEvolve or similar healthcare technology platforms preferred
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