Sales Engineer

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation.

Since May of 2023, we have:

• Acquired 20,000 paying and loving clinicians

• Generated 70,000 patient notes daily and over 2 million monthly

• Made thousands of clinicians happier

With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.

With offices in both San Francisco and New York City, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.

As our Sales Engineer, you’ll serve as the technical linchpin for Freed’s sales and customer experience motion. You'll help prospects and customers understand the depth, performance, and integration capabilities of our products—and ensure they realize full value from them.

This is a foundational role: You’ll report to the Head of Sales and be the first Sales Engineer at Freed, helping shape the technical voice of our go-to-market team and enabling scalable growth through deep product expertise.

• Partner with AEs to deliver demos, technical deep-dives, and objection handling.

• Translate clinical and operational use cases into Freed’s product capabilities.

• Act as a trusted technical voice in discovery, evaluation, and procurement cycles.

• Support onboarding and configuration for new customers.

• Ensure a seamless handoff between AEs and Account Managers.

• Help customers implement Freed in a way that drives usage, satisfaction, and value.

• Become an expert in Freed’s AI platform, APIs, and performance characteristics.

• Lead technical evaluations and advise on how Freed fits into customer systems and workflows.

• Assist in solution design, pilot execution, and IT/security reviews.

• Develop and maintain technical collateral that enables our sales and customer teams.

• Collaborate with Marketing and Product to evolve messaging and materials as our product and GTM motion scale.

• Ensure consistency, clarity, and impact across all technical touch-points.

• Build credibility through clear communication, responsiveness, and technical mastery.

• Help customers and prospects fully understand how Freed works—and why it matters.

• Act as the bridge between buyer needs and internal roadmaps.

• 5–8 years in Sales Engineering, Solutions Consulting, or a similar technical GTM role.

• Experience in SaaS, ideally within vertical software, workflow automation, or AI.

• Ability to distill technical complexity into business relevance.

• Familiarity with APIs, integrations, cloud architecture, and security fundamentals.

• Excellent communication and collaboration skills.

• Energy to build, iterate, and scale—from content to process to customer experience.

• Competitive salary and equity in a high-growth company

• Opportunity to make an immediate impact

• Medical, dental, and vision coverage

• Unlimited paid time off

• Company-sponsored annual retreats

Compensation Range: $170K - $210K