ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!
WHY WE’RE LOOKING FOR YOU
Retool is the fastest way to build internal tools, and our customers, Fortune 500 and global enterprise leaders, rely on us to power mission-critical operations. As a Strategic Sales Engineer, you’ll help drive adoption and growth across some of our most complex and high-potential accounts along the West Coast and surrounding regions.
This role is key to our enterprise expansion. You’ll guide strategic customers through technical evaluations, develop scalable solutions, and position Retool as a foundational platform within their organizations.
WHAT YOU’LL DO
You’ll partner closely with Strategic Account Executives to support and grow high-value accounts. That means leading technical discovery, building and presenting tailored demos, developing proof-of-concepts, and navigating complex sales cycles. You’ll uncover new use cases, remove technical blockers, and help customers adopt Retool at scale.
You’ll also contribute to improving our sales engineering motion—refining playbooks, creating technical content, and sharing feedback to shape product direction.
WHO YOU’LL WORK WITH
You’ll join a team of experienced Strategic Sales Engineers and collaborate closely with Strategic AEs aligned to your region. You’ll also work cross-functionally with Technical Account Management, Support, Professional Services, and Product to deliver a seamless customer experience. At Retool, we value creativity, collaboration, and a bias toward action.
IN THIS ROLE, YOU'LL:
- Own the technical presales process for large, strategic accounts
- Lead discovery, architecture design, demos, and technical evaluations
- Build and present custom apps and integrations to demonstrate business impact
- Develop reusable technical assets (sample apps, docs, videos) to scale learnings
- Collaborate with Product and Engineering to remove blockers and advocate for customer needs
- Act as the primary technical contact for prospects during the sales cycle
WHAT YOU’LL BRING:
- Experience supporting strategic or enterprise customers in a customer-facing technical role
- Strong technical fluency in:
- JavaScript and SQL
- APIs, React, Node.js
- Application architecture and system design
- Excellent communication skills with both technical and non-technical stakeholders
- Ability to manage complex deals and tailor solutions to customer needs
- Based in or willing to relocate to the western U.S.
For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles.
This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
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