Sales Development Representative - US Central/West

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

• Manage the initial sales process (using email, phone and social media) - respond to inbound leads, understand the client needs, identify key client decision-makers, cross-selling opportunities and when is the right time to involve a Regional Sales Manager
• Create and evolve customized email and prospecting strategies for outreach to key prospects at target accounts
• Seek and apply feedback from GTM team members and leaders to continue mastering key skills
• Build rapport and long-term relationships with prospects and cross-functional partners
• Maintain and build a deep understanding of competitors, customer tech stacks, and industry trends
• Be comfortable making decisions and working as an autonomous member of a collaborative remote team
• Maintain speedy follow-up on inbound inquiries, responding to user requests within 2 business hours
• Solve problems for potential Kentik prospects by leveraging discovery, collaboration, and research skills across sales, marketing, and sales engineering teams to develop and execute account strategies

What you'll bringStudies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• Located in the Central/West region of the U.S. (i.e. Texas, California)
• Must be able to work primarily PST hours
• Demonstrated success in a sales or non-sales goal-oriented environment
• Quick learner, able to take initiative, excellent at problem-solving
• Intellectual curiosity - always questioning and digging deeper for answers
• Proven history of following through with goals and commitments
• Ability to think strategically and tactically
• Excellent communication skills, both written and verbal
• Willingness to travel 1-2+ times per year
• Able to occasionally work across US and EMEA times zones (we’re a global team)

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $53,900 - $72,800, with an expected overall targeted earnings (OTE) range of: $77,000 - $104,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. 

We don’t look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. 

Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [email protected].

Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.

#li-remote