Sales Development Representative (SDR)

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Job Purpose

PetScreening is seeking a motivated, energetic, and goal-oriented Sales Development Representative (SDR) to join our growing Sales team.

The SDR is responsible for identifying, engaging, and qualifying prospective customers within the single-family and multifamily housing industries. This role serves as the first point of contact for many prospects and plays a critical role in generating qualified sales opportunities for the Mid-Market and Enterprise Sales teams.

This is an excellent opportunity for someone looking to build a career in SaaS sales within a fast-growing technology company. Successful SDRs will develop strong prospecting, communication, and business development skills while creating opportunities for future advancement within the sales organization.

Duties and Responsibilities

Prospecting & Lead Generation

• Research and identify prospective customers through outbound prospecting, networking, industry events, referrals, and marketing-generated leads.
• Execute outbound prospecting through phone calls, email campaigns, LinkedIn, and other sales engagement tools.
• Generate qualified meetings and sales opportunities for the Sales team.
• Build and maintain a healthy pipeline of prospective accounts.

Lead Qualification

• Conduct discovery conversations to understand prospect needs, challenges, timelines, and buying processes.
• Qualify leads using established sales qualification criteria.
• Route qualified opportunities to the appropriate Account Executive or Mid-Market Sales Representative.

CRM & Sales Administration

• Maintain accurate and up-to-date prospect and activity records within HubSpot CRM.
• Document prospect interactions, meeting notes, and follow-up activities.
• Participate in pipeline meetings and provide updates on prospecting activities and pipeline health.

Product & Industry Knowledge

• Develop a strong understanding of the PetScreening platform, products, and value proposition.
• Stay informed on industry trends, legislation, competitors, and market developments.
• Effectively communicate PetScreening's solutions and business value to prospective customers.

Collaboration

• Partner closely with Sales, Marketing, Customer Success, and Professional Services to ensure a seamless customer experience.
• Participate in sales training, coaching sessions, and role-playing exercises.
• Attend conferences, trade shows, and industry events as assigned.

Performance

• Meet or exceed monthly activity metrics, including outbound calls, emails, meetings scheduled, and qualified opportunities created.
• Achieve assigned pipeline generation goals.
• Actively participate in team meetings and cross-functional initiatives.
• Other duties as assigned by manager or designee.

Qualifications and Skills Required

• Bachelor's degree preferred.
• 1–3 years of sales, customer service, business development, or inside sales experience preferred.
• Experience with HubSpot or comparable CRM platform preferred.
• Strong written and verbal communication skills.
• Excellent phone presence and interpersonal skills.
• Highly organized with exceptional time management skills.
• Self-motivated with a strong desire to learn and grow.
• Ability to work independently while contributing to a collaborative team environment.
• Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Coachable and receptive to constructive feedback.
• Positive attitude with a passion for helping customers.

Our Top Performers Are

• Curious and eager to learn.
• Competitive, driven, and goal-oriented.
• Resilient and persistent when faced with challenges.
• Organized and disciplined in managing daily activities.
• Excellent communicators who enjoy building relationships.
• Adaptable and comfortable working in a high-growth SaaS environment.
• Collaborative team players who celebrate the success of others.
• Passionate about technology, customer success, and creating exceptional customer experiences.

Essential Functions

• Prolonged periods of sitting and working on a computer.
• Ability to communicate professionally by phone, email, and video conferencing.
• Meet individual and team productivity goals while maintaining quality standards.
• Participate in a hybrid work environment requiring in-office collaboration three days per week.
• Regular attendance at team meetings, coaching sessions, and training programs.

Career Growth

At PetScreening, we believe in developing talent from within. High-performing SDRs have the opportunity to grow into Mid-Market Sales Associate, Account Executive, Customer Success, or other sales roles through continued coaching, development, and performance.

About PetScreening

Our Vision:  

PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay.

Our Mission:  

PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests. 

What We Do:

PetScreening™ is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals.

Our Culture:

PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area).  Our large office provides space for independent, team, and large group collaboration within several different types of work spaces.  Our casual office environment encourages our employees to bring their pets to work.  We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun.

Benefits Offered:

• Medical/Dental/Vision/HSA benefits offered after 30 days of employment.
• Company sponsored Life Insurance and Short Term Disability.
• Optional Life Insurance and Long Term Disability Plans.
• 401(k) with 3% match regardless of employee contribution. Quarterly open enrollment.  
• Paid time off accrual beginning first day of employment
• Paid holidays
• Optional remote work days
• Paid Family/Military/Bereavement leave
• Pet friendly office

Equal Opportunity Employer

PetScreening is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.