The Sales Development Representative identifies and qualifies leads, connecting with potential clients via cold calls and emails while maintaining quotas and utilizing Salesforce.
Description
About the Role
As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.
This SDR position will focus on the LATAM region, and it is required to have full bilingual fluency in English, in addition to Portuguese and/or Spanish. Or, all three languages (trilingual).
Location - Tampa, FL (Oldsmar) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.
What You'll be Doing
About You
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid
#LI-Hybrid
#LI-MB1
About the Role
As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.
This SDR position will focus on the LATAM region, and it is required to have full bilingual fluency in English, in addition to Portuguese and/or Spanish. Or, all three languages (trilingual).
Location - Tampa, FL (Oldsmar) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.
What You'll be Doing
- Grow your individual book of business by proactively generating new qualified leads
- Identify, connect with, qualify, sort, and track leads
- Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
- Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
- Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
- Maintain knowledge of market conditions and competitive activities
- Other duties as needed
About You
- Fluency in English, plus Spanish and/or Portuguese, is required!
- Competitive eagerness to set yourself apart and achieve success
- Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
- Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
- Excellent listening and analytical skills to assess the interests of prospects
- Experience meeting minimum call volume and/or talk-time goals
- Strong organizational skills and ability to manage time and workload
- Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne's IT management software
- Coachable and eager to learn, with a solid work ethic and positive attitude
- Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
- No degree requirement
About Us
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
- We are a collaborative, kind, and curious community
- We honor your flexibility needs with full-time work that is hybrid remote
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
- We help you prepare for your financial future with our 401(k) plan
- We prioritize your work-life balance with our unlimited PTO
- We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid
#LI-Hybrid
#LI-MB1
Top Skills
It Management Software
Salesforce
Similar Jobs at NinjaOne
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Product & Market Intelligence Analyst conducts product analysis, ensures demo environments are maintained, collaborates cross-functionally, and provides actionable market insights to influence strategies for product, sales, and marketing teams.
Top Skills:
CloudCybersecurityIt OperationsSaaSSales Enablement Tools
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Account Executive at NinjaOne drives sales in the LATAM region, managing cycles, qualifying prospects, delivering presentations, and closing deals, requiring fluency in Spanish and/or Portuguese and English.
Top Skills:
Salesforce
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Lead design and operation of build and release automation and CI/CD platform engineering. Standardize pipelines, artifact management, signing, SBOM generation, and supply-chain controls. Optimize build infrastructure, enforce governance, collaborate with security/compliance, and mentor teams to improve delivery performance and traceability.
Top Skills:
AnsibleAWSAws CdkBashBitbucket PipelinesC++ChefCircleCIConftestDockerGithub ActionsGitlab CiGoGradleJavaJenkinsJfrog ArtifactoryKotlinMavenNpmOpaPostgresPythonSbomSecrets ManagementTerraformVulnerability Scanning
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

