Sales Coordinator - Small Commercial Insurance

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Customer Service, Operations, Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$37,400.00 - $61,600.00

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The Business Insurance (BI) Sales Center provides a market leading alternative distribution model, leveraging a team of sales professionals to engage directly with customers to sell new business accounts on behalf of our valued agency partners. As a Sales Coordinator, you will provide support to our sales team, while coordinating with business partners and customers to secure and retain the best business for our portfolio. You will be part of a fast-paced team, driving efficiencies to help achieve business goals and objectives, while receiving mentorship that will enable you to reach your full potential.What Will You Do?

• Provide support for the BI sales team, ensuring efficient intake, triage, and distribution of accounts.
• Exercise critical thinking and decision-making skills by synthesizing multiple sources of information.
• Develop the necessary knowledge and understanding of business processes, products, and the sales culture to become a trusted associate.
• Provide transactional support for rating, quoting, and issuing policies.
• Build and maintain strong working relationships with business partners and customers, helping to drive a positive workplace culture.
• Execute on service level agreements and deliver quality products and services by leveraging standardized workflows and business resources.
• Responsible for audit, compliance, and reporting that support business operations.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• One year of administrative or sales experience.
• Knowledge of Property and Casualty products and services, preferably Business Insurance.
• Strong verbal and written communication skills with the ability to clearly convey information to various audiences.
• Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
• Strong organizational and time management skills with the ability to handle shifting priorities.
• Strong attention to detail, with a focus on producing quality work in a high-volume, fast-paced sales center environment.
• Strong analytical and problem-solving skills.

What is a Must Have?

• High school diploma or GED.