Provide production support and operations for IAM/SailPoint environments, manage stakeholder communication, analyze incidents/root causes, implement quick resolutions, perform Java/XML/database querying and reporting, propose enhancements, and collaborate with onsite/offshore teams and business SPOCs/BAs.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
- With 4-6 years of IT experience
- Should have good working experience in Production support/operation projects
- Excellent client facing skills, having good experience managing stakeholders
- Good understanding in IAM/IDM Receritification process would be an added advantge
- Good understanding on Sailpoint recertificaiton pocess will be an added advantage
- Should be able to work closely with busienss spocs/BAs and analyzse issues/incidents and provide quick resolutions
- Should have good working experiennce in performing root cause analysis, quick work around solutions
- Should have good hands on experience on Java , XML and Database query and reporting
- Should have good understanding on quality processes
- Proactive value adds, enhancements proposals are expected
- Ability to closely work with leads/onsite-offshore teams on prod support/operation activities.
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
- No OPT-EAD & H1-B for this position.
- Please mention your Visa Status in your email or resume.
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