ROI (Release of Information) Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

ROI Specialist (Healthcare)

Iron Mountain is seeking a highly motivated ROI Specialist (Healthcare) to join our Health Information Management team. In this vital role, you will be responsible for ensuring the lawful and compliant disclosure of Protected Health Information (PHI) in response to complex legal and patient requests . This position requires strong attention to detail and an expert understanding of state and federal privacy regulations.

What You’ll Do (Responsibilities)

In this role, you will:

• Lead the review, validation, and fulfillment of legal requests, including subpoenas and court orders, ensuring all documentation is processed accurately and promptly.
• Collaborate with patients, legal entities, law enforcement, and internal legal counsel to clarify requests, mitigate risk, and maintain the integrity of the release process.
• Ensure compliance with HIPAA, HITECH, and specific state laws regarding PHI disclosure, including the appropriate handling of highly sensitive record types like behavioral health and substance abuse treatment.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Minimum 2 years of experience in Release of Information (ROI), Health Information Management, or a legal records processing environment.
• Strong knowledge of the HIPAA Privacy Rule, state regulations, and legal procedures specific to the disclosure of patient health information.
• Proven ability in legal document interpretation and applying appropriate, compliant disclosure procedures in a high-volume, deadline-driven environment.
• High school diploma or equivalent is required; an Associate’s degree in Health Information Management or a related field is preferred.

What We Offer (Benefits)

• Salary details: $16.00 - $17.00 per hour
• Shifts: Monday - Friday 8:00am - 4:30pm
• Location: 3000 2nd Avenue South Birmingham, AL 35233
• Competitive compensation and benefits aligned with the experience.
• Number of days paid time off/ holidays.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth