Reverse Logistics RMA/RGA Coordinator

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.

This role is within CGI's Operations and Supply Chain function. A successful incumbent is expected to (i) Ensure a clean and safe working environment as well as the safety and security of all employees by following all safety, company, and 6S standards in the distribution center and (ii) Perform all warehouse tasks utilizing standard work and policies in order to ensure highest levels of safety and quality.

Education requirements include: High School Diploma or GED Equivalent; Forklift Certification; Experience requirements include 5+ years experience in Reverse Logistics environment OR 3+ years of experience in warehouse environment utilizing SAP, Microsoft Excel

Essential Duties and Responsibilities

• Ensure a clean and safe working environment as well as the safety and security of all employees by following all safety, company, and 6S standards in the distribution center
• Perform all warehouse tasks utilizing standard work and policies in order to ensure highest levels of safety and quality
• Operate warehouse equipment in a safe and efficient manner in order ensure little to no accidents
• Recommend visual aids with the distribution center in order maximize safety, quality, and productivity
• Contribute and implement process suggestions in order to continuously improve warehouse operations
• Identify deviations in the process and immediately notify supervisor in order to correct issue
• Fully contribute in continuous improvement events to improve operations
• Report company equipment and infrastructure damage to ensure repairs occur in order to minimize safety risk
• This position requires regular and predictable on-site attendance and the ability to work the particular shift and/or schedule to which you are assigned, as well as additional hours as needed.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect CGI’s reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

• High School Diploma or GED Equivalent; Forklift Certification
• 5+ years experience in Reverse Logistics environment OR 3+ years of experience in warehouse environment utilizing SAP, Microsoft Excel
• Preferred Qualifications :
• Yellow Belt Certification; TWI Certification; Associates Degree; Lean Manufacturing Experience

Ability to lift up to 50 pounds and push/pull up to 100 pounds

Ability to stand, walk, and sit up

Ability to use hand to finger, handle, or feel

Ability to climb or balance

Ability to stoop, kneel, bend, crouch, or crawl

Ability to reach with hands and arms

Ability to talk or hear

The pay for this position is (24.07-31.92); base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.  In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).

This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.