For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom.
The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI.
The Revenue Operations Program Manager will drive cross-functional integration projects across our revenue technology stack. This role bridges business requirements and technical implementation, focusing on mid-complexity integration initiatives that enhance revenue processes without requiring deep platform development expertise.
Reporting to the Head of of Revenue Operations, you'll partner closely with Marketing, Business Development, Sales, Customer Success, and Product Development, synthesizing their diverse requirements into actionable Salesforce-rooted project plans. You’ll be in-the-weeds developing best-in-class solutions within the Salesforce ecosystem. You'll also closely collaborate with the technical Salesforce team and the RevOps Manager to share best practices as a project delivery SME, and to ensure alignment and quality execution on each initiative.
In this role you willProgram Leadership & Delivery
- Lead end-to-end integration projects connecting marketing automation, sales engagement, customer success platforms, and business intelligence tools to our core revenue systems
- Manage project scope, timelines, stakeholder expectations, and resource allocation for concurrent rev stack initiatives
- Translate business requirements into technical specifications and implementation roadmaps that technical teams can execute
- Establish project governance frameworks including status reporting, risk management, and change control processes
Cross-Functional Orchestration
- Coordinate between revenue teams (Sales, Marketing, Customer Success), Rev Ops, IT, and external vendors to ensure seamless project execution
- Facilitate requirements gathering sessions, design workshops, and user acceptance testing with business stakeholders
- Partner with the Lead GTM Engineer on technical handoffs for projects requiring custom development work
- Collaborate with the Sr. Salesforce Admin to ensure integrations align with platform best practices and data governance standards
Integration Strategy & Optimization
- Evaluate new technology requests and conduct vendor assessments to determine fit within the existing rev stack architecture
- Design integration workflows for tools such as marketing platforms (Pardot), sales engagement tools (MixMax, Rev.io, Outreach, Salesloft, ZoomInfo), CPQ solutions, and 3rd party data & analytics platforms (GovSpend)
- Document data flows, field mappings, and business logic for all integration touchpoints
- Identify opportunities to consolidate tools, streamline processes, and improve data quality across the revenue ecosystem
Stakeholder Management & Enablement
- Build strong relationships with revenue leaders to understand pain points and surface opportunities for process improvement
- Create training materials and enablement programs to drive adoption of new integrations and workflows
- Communicate project status, blockers, and milestones to executive stakeholders through clear, concise reporting
- Manage vendor relationships for integration-focused technologies and implementation partners
- Fluent in the Art of the Deal: you understand sales and speak the language of sales teams. You are able to build trust by offering insights that solve real challenges and meet key goals
- Big-Picture Thinking: You ensure technical solutions align with the company’s broader goals, driving growth and operational success.
- A Problem-Solver Through and Through: You thrive on tackling tough challenges involving multiple stakeholders, sometimes with competing priorities
- An Expert Communicator: Acting as a bridge between technical and non-technical teams, you help everyone—from marketing to implementation & support—work together smoothly while ensuring that nobody goes unheard
- Always Learning: With AI and technology evolving quickly, you stay curious and flexible, always learning new tools and techniques to stay ahead
- Driven by Improvement: Self-starter who can identify problems, propose solutions, and drive initiatives forward with minimal supervision
- Adaptable: Familiarity with change management principles and organizational adoption strategies
- 5+ years in program management, project management, business systems analysis, or revenue operations roles
- Proven track record delivering integration projects involving CRM, marketing automation, and go-to-market tools
- Strong understanding of revenue operations processes across lead-to-cash lifecycle
- Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud
- Solid understanding of Salesforce integration patterns and experience with various integration tools and APIs
- Demonstrated ability to manage multiple complex projects simultaneously with competing priorities
- Strong analytical and problem-solving skills, with a keen eye for detail
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders
- Salesforce Administrator certification preferred
- Salesforce Developer certification a plus
The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.
We are able to employ remotely out of the following approved hiring states:
- Arizona
- California
- Connecticut
- Florida
- Georgia
- Illinois
- Massachusetts
- Missouri
- New Jersey
- New York
- North Carolina
- Ohio
- Oregon
- Pennsylvania
- Tennessee
- Texas
#LI-DNI
At BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth.
Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives.
We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer.
NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at [email protected]. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).
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