Revenue Operations & GTM Systems Lead - Remote

About RudderStack

RudderStack is a warehouse-native customer data platform enabling companies to collect, govern, and activate real-time customer data for analytics, personalization, and AI-powered/agentic applications.

Backed by S28, Kleiner Perkins, and Insight Partners, RudderStack is trusted by leading AI-native companies such as Lovable, Hex, n8n, Vercel, and Seamless, along with multiple Fortune 100 global enterprises.

About the role

• We’re looking for our next RevOps teammate: someone who enjoys building, solving hard problems, and turning chaos into crisp systems. You’ll own RevOps end-to-end (forecasting, compensation, deal desk, systems, data) and architect the automation that scales Sales, Marketing, and Customer Success.
• This is a true player-coach role: hands-on today, with an opportunity to build the RevOps team as we scale.
• If you have a growth mindset, enjoy experimenting with AI-driven workflows, and thrive in fast-moving, high-context environments, you’ll feel right at home here.

What you'll do

• Systems & Process
• • Own and optimize our GTM stack: Salesforce, Gong, Clay, Customer.io, Qualified, RudderStack.
  • Define GTM processes and data governance; maintain routing, hierarchies, and access.
  • Integrate CRM, product, billing, and marketing data into a clear and usable single source of truth.
• Commercial Operations
• • Run forecasting across new business, expansion, and renewals; manage weekly/quarterly roll-ups.
  • Design and administer Sales and CS compensation (quotas, accelerators, crediting, attainment).
  • Operate the deal desk: pricing frameworks, discount guardrails, approvals with Finance/Legal, quote-to-cash accuracy; analyze margin/terms impact.
• Analytics & Modeling
• • Define the GTM data model and metrics (ARR, NRR, CAC, pipeline, retention).
  • Standardize funnel stages and conversion criteria; publish dashboards for executives, board discussions, and planning cycles.
  • Partner with Finance on planning, capacity, coverage, and productivity models.
• Automation & AI enablement
• • Use Clay, Zapier/Make, and RudderStack to automate enrichment, routing, alerts, and reporting.
  • Pilot LLM-enabled workflows (summarization, scoring, forecasting commentary) to remove manual work and increase speed.
• Leadership
• • Manage, coach, and develop a RevOps analyst while staying close to the details.
  • Translate executive priorities into operational roadmaps, KPIs, documentation, and repeatable processes.

Qualifications

• 6–10 years in RevOps, Sales Ops, GTM Systems with end-to-end ownership.
• Deep experience with forecasting, compensation design, deal desk operations, and CRM administration.Strong Salesforce administration skills; fluent with Clay and automation tools (Zapier/Make).

Who You Are

• Data-literate; comfortable defining models and building executive-grade reporting.
• A builder with a bias towards improving systems, eliminating manual work, and raising the operational bar.
• A clear communicator and strong cross-functional partner who can work at speed without sacrificing accuracy.
• Has a growth mindset; is curious, adaptable, excited to learn and leverage AI.

The compensation range for this role is $160,000–$200,000 per year. Total compensation will include stock options and a comprehensive benefits package. Actual compensation will depend on your location, skills, experience, and qualifications.