Nextiva Logo

Nextiva

Revenue Operations Data & Analytics Director

Reposted 10 Days Ago
Remote
Hiring Remotely in United States
82K-128K Annually
Senior level
Remote
Hiring Remotely in United States
82K-128K Annually
Senior level
The Revenue Operations Data & Analytics Manager will develop a data analytics program supporting revenue operations, collaborating across teams to deliver insights and improve business performance.
The summary above was generated by AI
 

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

 
 

Nextiva is building a world-class Revenue Operations team to drive insights, clarity, and performance across our go-to-market engine.  

We are seeking a dynamic and results-driven  Revenue Operations Data & Analytics Director to join our fast-paced Revenue Operations team. In this pivotal role, you will be responsible for defining, building, and continually evolving a high-impact data analytics program that supports and empowers our revenue organization. You will work closely with cross-functional stakeholders and partner with our Corporate Business Intelligence (BI) team to deliver actionable insights that drive strategic decisions across the business. The ideal candidate is passionate about solving hard problems and thrives in high-velocity environments, combining speed and precision to transform complex data into clear, quality-driven analysis that informs and accelerates our growth strategies. 

We’re looking for someone who’s smart, driven, curious, and gritty — someone who can work through ambiguity, learn fast, and figure things out. You don’t need to know everything today, but you do need to want to learn and be willing to roll up your sleeves.

Key Responsibilities 

  • Design and maintain intuitive dashboards and reports that support business stakeholders, ensuring the outputs are actionable, aligned with business objectives, and scalable as the organization grows
  • Conceptualize and lead complex analysis projects to identify inefficiencies and/or performance issues in the pipeline process (lead to advocate) and recommend improvements to overcome the identified issues
  • Collaborate with Finance and Revenue leaders to define KPI targets
  • Collaborate with teams across the business to uphold strong data governance practices, focusing on the consistency, accuracy, and clarity of critical revenue data sets
  • Partner closely with business intelligence to define the structure of data pipelines and streamline integration across source systems 
  • Work with finance, revenue, and accounting leaders to translate business questions into data-driven solutions, surfacing insights that directly support strategic planning and execution 
  • Respond to ad hoc data and reporting requests with precision and timeliness, supporting audits, leadership reporting, and other urgent analytics needs with clear, reliable outputs
  • Ensure all analytics solutions are well-documented and rigorously tested, maintaining a high standard of data integrity and reducing the risk of reporting errors

What You Bring 

  • 7+ years of experience in Revenue Operations, business analytics/intelligence, FP&A, or related analytics roles 
  • Strong understanding of operations, processes, data, and KPIs across the key Revenue Operations Stakeholders: Sales, Marketing, Account Management, Solutions Consulting, Customer Success, Finance  
  • Hands-on experience building both datasets and dashboards with Power BI (or a similar data visualization tools like Tableau, Looker, or Sigma) 
  • Intermediate to advanced proficiency in Excel 
  • Proficiency in SQL with demonstrated ability to write complex queries 
  • Experience working with and integrating data from SalesForce, and supporting systems like HubSpot, Outreach, etc. or similar vendors.(Marketo, Pardot, SalesLoft, Gong) 
  • Solid understanding of forecasting methodologies, data hygiene best practices, and sales/revenue metrics 
  • Strong ability to gather business requirements, translate them to technical requirements, and execute. 
  • Experience with Python and statistical modeling a plus 

Soft Skills That Will Make You Successful

  • Curious – You don’t wait for answers; you go find them 
  • Resilient – You’re energized by solving problems, not discouraged by them 
  • Driven – You take initiative, meet deadlines, and want to improve yourself and the business 
  • Collaborative – You know how to communicate clearly and respectfully, even when things are moving fast 
  • Critical thinker – You don’t just crunch numbers, you ask why 
  • Flexible & scrappy – You’re not afraid to try new things, and you know how to work with limited resources 
  • Organized – You stay on top of details, manage your time well, and keep data and resources clearly structured so others can easily find and use them 
  • Continuous Learner – You’re motivated to expand your technical and strategic skillsets 

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
  • Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
  • Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.  

The expected hiring range is $126,000 - $197,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.  

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance 💼 - Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on InstagramInstagram MXYouTubeLinkedIn, and the Nextiva Blog.

Top Skills

Hubspot
Looker
Power BI
Python
Salesforce
Sigma
SQL
Tableau

Similar Jobs

An Hour Ago
Remote
United States
237K-279K Annually
Senior level
237K-279K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and manage an engineering team focused on delivering blockchain-based financial products. Drive technical excellence and foster a quality-focused environment while collaborating across the organization.
Top Skills: BlockchainDistributed SystemsPeer To Peer PaymentsSoftware Engineering
5 Hours Ago
Remote or Hybrid
Illinois, USA
152K-255K Annually
Senior level
152K-255K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
The Software Product Manager will lead the AI product roadmap, oversee development and delivery of AI-driven features, and enhance customer experiences while ensuring alignment with company goals.
Top Skills: AgileAIMachine LearningScrum
7 Hours Ago
Remote or Hybrid
Austin, TX, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves advising customers on best practices for the ServiceNow platform, developing technical foundations, managing enterprise programs, and ensuring successful implementation and adoption of solutions.
Top Skills: Amazon Web ServicesAWSAzureOracle CloudSalesforceServicenowWorkday

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account