Research Analyst (Innovation)

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Home Services Analyst.  In this highly visible role, you’ll lead discovery research and early-stage experimentation that fuels smarter, faster innovation. You’ll uncover unmet needs, validate new concepts, and shape high-impact opportunities before they scale. This position is perfect for a strategic thinker who thrives in ambiguity and brings structure, curiosity, and clear communication to complex challenges. 

What you’d be doing: 

• Conduct discovery research to identify unmet needs, emerging risks, and whitespace opportunities across our stakeholder ecosystem 
• Design and run early-stage experiments to evaluate the desirability and feasibility of new concepts 
• Manage innovation research programs with clear goals, timelines, and measurable outcomes 
• Produce insight-driven briefs and opportunity maps to inform innovation priorities and reduce risk in early-stage investments 
• Lead market scans and regulatory research to monitor competitor activity, insurtech innovation, and relevant legislation 
• Collaborate with Product, Data, Engagement, and Analytics teams to turn discovery insights into scalable solutions 
• Communicate findings clearly and persuasively to senior leadership, including the CTO and CEO 
• Help develop a repeatable framework for moving from insight to experimentation and accelerating our learning cycles 

We’re looking for someone who has: 

• Bachelor’s degree in a relevant field (e.g., Business, Design, Behavioral Science, Economics, Engineering) 
• 5+ years of experience in innovation strategy, user research, market intelligence, or a related field 
• Proven track record in qualitative and quantitative research with actionable, strategic outcomes 
• Experience designing and executing early-stage experiments (e.g., pilots, MVPs, concept validation) 
• Strong program management skills and ability to work cross-functionally 
• Exceptional communication and storytelling skills—especially in executive-facing settings 
• Comfort working in ambiguous, pre-product environments and balancing customer, business, and technical perspectives 
• Strong business acumen and ability to synthesize signals into clear strategic direction 
• Familiarity with home-related perils (e.g., electrical fire, appliance failure, water loss) and mitigation technologies (e.g., IoT sensors, shutoff valves) 

Highly preferred candidates also have: 

• Advanced degree (MBA, MS, PhD) in a relevant field (e.g., Design Research, Foresight, Engineering, Behavioral Economics) 
• Background in insurance, home services, climate tech, or other risk-based industries 
• Familiarity with frameworks like Jobs to Be Done, Design Thinking, or Three Horizons 
• Experience working with or within cross-functional teams including product, engineering, and analytics 
• Knowledge of natural catastrophe perils (e.g., hurricane, wildfire, earthquake, tornado) and their implications on property risk and insurance strategy 

Home Services: 

At SageSure, the Home Services team is reimagining what it means to protect and empower homeowners. We’re not just offering insurance, we’re delivering smart, proactive solutions that help policyholders maintain their homes, avoid costly damage, and enjoy greater peace of mind. By piloting cutting-edge products, leveraging smart technology, and building powerful partnerships, we’re creating a new standard for the homeowner experience. Join us and be part of a fast-growing team that’s shaping the future of home services — one innovative idea at a time.