Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services.
Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.
We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.
We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI.
About this position:
As a Renewal Manager at Later, you will be accountable for the retention, growth, and overall success of your assigned book of business. Candidates need to have worked in a revenue role as a Customer Success Manager, Account Executive or Account Manager, and have experience working in a dynamic, fast-paced SaaS, Martech, or Agency environment.
We’re looking for someone who is a proven strategic leader, with a passion for creativity and connectivity, possesses a curious & proactive mindset and has a desire to put their best self forward every day to accomplish their goals and the goals of the business.
Renewal Managers at Later are part of a revenue team, and as such you will be goaled based on net revenue retention (renewals and upsells) across your portfolio of customers. Successful individuals at Later have excellent communication skills, are able to prioritize their time effectively, and ensure that our customers are finding value in the products and services they’ve purchased.
Reporting to the VP of Client Success, this is a great opportunity for someone that wants to join a rapidly growing company with significant personal and professional growth opportunities.
What you'll be doing:
- Own the full-cycle renewal process for Later Influence customers, beginning 90 days out from contract end dates
- Lead contract negotiations, including pricing adjustments, term changes, and upsell conversations
- Collaborate with Customer Success Managers to understand account health, usage, and potential risks or expansion opportunities
- Manage renewal forecasting and reporting, ensuring visibility across revenue retention metrics
- Partner with Legal, Finance, and Sales Ops to facilitate contract generation, approvals, and signature workflows
- Maintain accurate pipeline data in Salesforce, including renewal stage, probability, and expected close dates
We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!
- 5+ years of experience in renewals, sales, account management, or revenue operations at a SaaS, agency, or influencer marketing company
- Strong negotiation and objection-handling skills, with a collaborative approach
- Proven track record of meeting or exceeding renewal and upsell targets
- Detail-oriented with experience managing contract workflows and revenue forecasting
- Proficient in Salesforce or other CRM and forecasting tools
- Excellent communication and relationship-building skills across internal and external stakeholders
How you work:
You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes.
Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results.
Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics.
Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support.
You share insights to help the team stay ahead and make informed decisions.
You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you.
You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration.
Our approach to compensation:
We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.
Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.
To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted.
Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.
Salary Range:
$150,000 - 165,000 OTE
#LI-Remote
Where we work
We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located.
Diversity, inclusion, and accessibility
At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
