Renewal Specialist

A growing organization in the Atlanta metro area is seeking a Renewal Specialist to support our administrative, finance, and sales operations. This position plays a key role in managing service and vendor renewals, tracking client quotes, and ensuring an accurate and timely renewal process from start to finish. 

The ideal candidate is detail-oriented, proactive, and able to handle multiple priorities in a fast-paced environment. This is a client-facing role that requires strong communication skills, professionalism, and the ability to build positive working relationships with vendors, distributors, and internal teams. 

*** THIS ROLE IS FULL TIME ONSITE***

Key Responsibilities 

• Manage all vendor and service renewals for assigned clients 

• Track, update, and maintain accurate records in internal CRM/PSA systems 

• Document warranty renewal expiration dates and configuration details 

• Monitor and track quotes for clients 

• Oversee the renewal process from initiation to completion 

• Work closely with manufacturers and distributors to prepare renewal proposals 

• Provide quarterly renewal projections 

• Maintain up-to-date knowledge of equipment, software, and services related to renewals 

• Support account managers by preparing quotes, coordinating with purchasing, gathering information, and completing additional tasks as needed 

• Assist team members during high-volume periods as required 

Qualifications & Skills 

• Bachelor’s degree in Business, Finance, Sales, Operations, or a related field 

• 1–2 years of experience with client renewals and/or client quoting 

• Excellent verbal and written communication skills 

• Professional and confident demeanor 

• Strong attention to detail and accuracy 

• Ability to thrive in a fast-paced work environment 

• Highly organized and able to manage multiple projects simultaneously 

• Positive, self-motivated, flexible, and disciplined work style 

• Ability to work independently and collaboratively with a team 

• Aptitude for learning technology products and services 

What We’re Looking For 

We are seeking someone who: 

• Has a strong sense of ownership 

• Can manage competing priorities without sacrificing accuracy 

• Communicates effectively with internal and external stakeholders 

• Is eager to learn and grow into a subject-matter expert within the department 

Benefits
 

• Competitive salary and commission structure  

• Comprehensive health, dental, and vision insurance  

• Paid Time Off (PTO) and holiday schedule  

• 401(k) with company match  

• Ongoing professional development and training opportunities  

*Please know this is an onsite role Hours M-F 8-5