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Elastic

Renewal Manager - SkillBridge Intern

Posted 3 Days Ago
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Remote
Hiring Remotely in United States
Internship
Remote
Hiring Remotely in United States
Internship
As a SkillBridge Renewal Associate, you'll manage renewals for SMB clients, collaborate with teams across Customer Success, Sales, and Legal, optimize customer experience, and enhance operational capabilities.
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.


We are looking for a Skillbridge Renewal Associate!  This opportunity is open to Active Military members who are eligible to participate in a SkilBridge internship now through summer 2026.

What You Will Be Learning: 

  • Drive renewals across the SMB client segment.
  • Develop relationships in the SMB client segment for the renewal process, working cross-functionally with multiple Departments such as Customer Success, Sales, Legal, and Cloud teams.
  • Work closely with Customer Success to develop and implement renewals best practices.
  • Provide a seamless customer journey, finding opportunities for improving customer experience while optimizing contract renewals.
  • Demonstrable commercial understanding, having the ability to implement a broad approach, uncovering issues, removing roadblocks, and adopting a general Account Management approach
  • Tactical awareness, providing operational capabilities around forecasting and reporting.

What You Bring Along:

  • Coachable and with a strong sense of urgency 
  • Eligible to participate in a Skillbridge Internship
  • Ability to work within a matrix environment
  • Eager to work in a fast-paced, distributed environment with the ability to manage multiple work streams

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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