Renewal Account Executive (Remote in EST & CST)

This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reside in the EST and CST areas to be eligible for consideration for this job.

The non-negotiable compensation for this role is $21.88 per hour. This position is also eligible for incentive-based earnings, bringing the total on‑target earnings (OTE) to approximately $75,000 annually.

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future.

A successful Renewal Account Executive will bring a client‑centric mindset, a strong focus on closing business, and the ability to champion innovative ideas and strategies. You will serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions.

Who You Are

• A product‑oriented sales professional committed to delivering exceptional client satisfaction.
• Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions.
• Motivated to continually grow and develop as an Account Executive in the technology space.
• Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

What You Will Do

• Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive 40 - 60 daily outbound calling.
• Generating quotes, closing activities, and processing order information to retain core revenue.
• Present and close renewal opportunities virtually or by phone with existing clients.
• Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.
• Navigate the requirements and regulations associated with renewal agreements.
• Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.
• Perform additional duties as assigned.

Your Background

• Direct experience interacting with clients in sales capacity.
• Knowledge of Shipping or Mailing domain, including a foundational understanding of carrier solutions.
• Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.
• Demonstrated success in client retention.
• Proven ability to close business over the phone or in virtual environments.
• Excellent written and verbal communication skills.
• Comfortably initiating 40-60 outbound sales calls at a mid‑level volume.
• Proficient with Customer Relationship Management (CRM) tools.

Our Team: SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. 

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents. 

• SendPro MailCenter- Mailing & Shipping Postage Meter
• PitneyShip Cube
• Smart Lockers

Pitney Bowes supports a drug-free workplace.