Coordinate travel and hospitality arrangements by researching options, preparing quotes and itineraries, communicating with clients and partners, confirming bookings, maintaining records, and providing timely customer support to ensure smooth, memorable travel experiences.
We are seeking a detail-oriented and customer-focused Remote Hospitality & Travel Coordinator to join our growing team. In this role, you will assist clients with planning travel experiences, coordinating accommodations, and organizing itineraries that align with their needs and preferences. You’ll work closely with clients and travel partners to ensure each experience is smooth, well-organized, and enjoyable from start to finish. This position is ideal for someone who enjoys hospitality, organization, communication, and helping others create memorable travel experiences.
Key Responsibilities:
- Research and coordinate travel options including hotels, resorts, transportation, and activities
- Prepare and organize quotes, proposals, and itinerary details
- Communicate with clients to gather travel preferences and answer general inquiries
- Coordinate with hospitality and travel partners to confirm bookings and arrangements
- Maintain accurate client records and reservation documentation
- Provide professional and timely customer support to ensure client satisfaction
Requirements
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)
- Ability to multitask, prioritize responsibilities, and meet deadlines
- Reliable internet connection and a distraction-free remote workspace
- Previous customer service, hospitality, administrative, or travel-related experience is a plus but not required
Benefits
- Flexible remote work schedule
- Supportive and collaborative team environment
- Opportunity to gain experience in the travel and hospitality industry
- Access to travel-related discounts and perks after eligibility requirements are met
- A rewarding role helping clients enjoy seamless and memorable travel experiences
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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