Coordinates travel and hospitality arrangements, including researching options, preparing quotes and itineraries, confirming reservations, and maintaining client records. Communicates with clients and travel partners while providing timely customer support. Also assists with social media content, digital communications, and promotional campaigns for destinations, accommodations, and vacation experiences. Requires strong organization, communication, basic computer skills, independent remote work capability, and attention to detail.
We are seeking a detail-oriented, creative, and customer-focused Remote Hospitality and Marketing Coordinator to join our growing team. In this role, you will assist with coordinating travel and hospitality experiences while supporting marketing initiatives designed to promote destinations, accommodations, and vacation experiences.
You will communicate with clients, research travel options, coordinate reservation details, and assist with digital content and promotional efforts. This position is ideal for someone who enjoys hospitality, customer service, organization, social media, and creative communication.
Key Responsibilities- Research and coordinate travel options including hotels, resorts, transportation, activities, and other hospitality services
- Prepare and organize quotes, proposals, reservation details, and itineraries
- Communicate with clients to gather travel preferences and respond to general inquiries
- Coordinate with hospitality and travel partners to confirm bookings and arrangements
- Assist with creating and scheduling travel and hospitality-related content for social media and digital platforms
- Support promotional efforts highlighting destinations, accommodations, vacation experiences, and seasonal offers
- Maintain accurate client records, communications, and reservation documentation
- Provide professional and timely customer support to ensure a positive client experience
Requirements
- Strong written and verbal communication skills
- Excellent organizational abilities and attention to detail
- Proficiency with basic computer skills, including email, web browsing, Microsoft Office and/or Google Workspace
- Familiarity with social media and online communication platforms
- Ability to multitask, prioritize responsibilities, and meet deadlines
- Ability to work independently in a remote environment
- Reliable internet connection and a dedicated remote workspace
- Previous customer service, hospitality, marketing, administrative, or travel-related experience is helpful but not required
Benefits
- Flexible remote work schedule
- Supportive and collaborative team environment
- Opportunity to gain experience in both hospitality and digital marketing
- Exposure to a variety of destinations, accommodations, and travel suppliers
- Access to travel-related discounts and perks after eligibility requirements are met
- Opportunity to strengthen customer service, communication, organization, and marketing skills
- Rewarding work helping clients enjoy seamless and memorable travel experiences
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
