The Release Train Engineer leads agile processes, manages team delivery of business objectives, fosters collaboration, and coaches teams in Agile practices.
Description and Requirements
The Team
The position sits within the newly consolidated Data and Analytics (D&A) organization supporting the U.S. Business of MetLife. U.S. D&A assists all business lines of MetLife's U.S. business (about 2/3 of MetLife Global by earnings) with everything related to data, analytics and data science, from data infrastructure, data governance, data engineering, data modeling, data analysis to business intelligence, data science and AI.
The Role
MetLife is seeking an experienced Technical/Solution RTE to lead our US Shared Services ART. The ideal candidate will understand solutions, challenge the team on solutions, estimate timelines, and maintain team coherence and delivery. Additionally, they will ensure high team engagement and smooth facilitation of agile processes.
Reporting directly to the Head of US Data Platforms, this position will manage an Agile Release Train of 12 teams with about 80 resources supporting activities across Data Platforms, Global Party Management, Enterprise Data Management and other capabilities.
Key Responsibilities
Delivery:
o Successful delivery of PI business objectives, Roadmap, and Annual solution roadmap.
o Facilitate and run successfully all SAFe ADM ceremonies. Lead and facilitate agile ceremonies such as PI Planning, Product Owner Sync, Scrum of Scrums, Inspect and Adapt Workshop, Innovation and Sprint Planning events, along with a continuous exploration process.
o Lead the tracking and reporting on agile team metrics (CFD, Burndown/up, velocity). Ability to report in Waterfall or Agile.
o Lead the escalation for impediment removal for the Scrum Lead and Scrum teams by fostering collaboration throughout the ART.
Coach :
o Act as the ART level coach, teaching SAFe principles, Lean-Agile practices, and mindsets to Business Owners, System Architects, Product Management, Product Owners, and Scrum Leaders.
o Helps the team(s) embrace Agile values, adopt and apply Agile principles, and implement Agile practices. Facilitate transparency and a continuous learning mindset.
o Thought leader in applying new concepts and coaching approaches to the community. Coach teams through the exploration and adoption of agile engineering practice (e.g., test automation, CI/CD, BDD, Agile Architecture, Agile Delivery).
o Able to adapt coaching style to suit situation, team, and staff level. Comfortable knowing when to coach and/or consult.
o Encourage collaboration between Product Management and Product Owners to prioritize Features using an economic decision-making framework.
Solution/Technical/Functional:
o Be actively involved at a technical and solution level to be able to relate to the work and represent the work and team.
o Support the focus of the ART on delivering value and operational excellence through technical and business practice improvements.
o Be a big proponent of AI first approach and infusing AI learnings into improvements for the ART.
o Promote the adoption and maturity of DevOps and Continuous Delivery Pipeline to accelerate the flow of value.
Required Skills:
Preferred Skills:
Location:
This position can be based at our Cary, NC office, our corporate headquarters in NYC or in Bridgewater, NJ office. Currently, we are on hybrid schedule with 3 days per week in the office.
Travel Requirements:
10 - 20% required for stakeholder meetings, office location visits and industry conferences.
The salary range for applicants for this position is $110,000 - $158,400.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$110,000 - $158,400
#BI-Hybrid
The Team
The position sits within the newly consolidated Data and Analytics (D&A) organization supporting the U.S. Business of MetLife. U.S. D&A assists all business lines of MetLife's U.S. business (about 2/3 of MetLife Global by earnings) with everything related to data, analytics and data science, from data infrastructure, data governance, data engineering, data modeling, data analysis to business intelligence, data science and AI.
The Role
MetLife is seeking an experienced Technical/Solution RTE to lead our US Shared Services ART. The ideal candidate will understand solutions, challenge the team on solutions, estimate timelines, and maintain team coherence and delivery. Additionally, they will ensure high team engagement and smooth facilitation of agile processes.
Reporting directly to the Head of US Data Platforms, this position will manage an Agile Release Train of 12 teams with about 80 resources supporting activities across Data Platforms, Global Party Management, Enterprise Data Management and other capabilities.
Key Responsibilities
Delivery:
o Successful delivery of PI business objectives, Roadmap, and Annual solution roadmap.
o Facilitate and run successfully all SAFe ADM ceremonies. Lead and facilitate agile ceremonies such as PI Planning, Product Owner Sync, Scrum of Scrums, Inspect and Adapt Workshop, Innovation and Sprint Planning events, along with a continuous exploration process.
o Lead the tracking and reporting on agile team metrics (CFD, Burndown/up, velocity). Ability to report in Waterfall or Agile.
o Lead the escalation for impediment removal for the Scrum Lead and Scrum teams by fostering collaboration throughout the ART.
Coach :
o Act as the ART level coach, teaching SAFe principles, Lean-Agile practices, and mindsets to Business Owners, System Architects, Product Management, Product Owners, and Scrum Leaders.
o Helps the team(s) embrace Agile values, adopt and apply Agile principles, and implement Agile practices. Facilitate transparency and a continuous learning mindset.
o Thought leader in applying new concepts and coaching approaches to the community. Coach teams through the exploration and adoption of agile engineering practice (e.g., test automation, CI/CD, BDD, Agile Architecture, Agile Delivery).
o Able to adapt coaching style to suit situation, team, and staff level. Comfortable knowing when to coach and/or consult.
o Encourage collaboration between Product Management and Product Owners to prioritize Features using an economic decision-making framework.
Solution/Technical/Functional:
o Be actively involved at a technical and solution level to be able to relate to the work and represent the work and team.
o Support the focus of the ART on delivering value and operational excellence through technical and business practice improvements.
o Be a big proponent of AI first approach and infusing AI learnings into improvements for the ART.
o Promote the adoption and maturity of DevOps and Continuous Delivery Pipeline to accelerate the flow of value.
Required Skills:
- 7+ years of experience as a Project Manager, systems engineer, tester or developer.
- 5+ years of experience working in a scaled Agile environment (multiple teams supporting single product).
- 3+ years' experience as a Release Train Engineer, or ScrumMaster, or product owner.
- Ability to communicate with technical team members to translate requirements into technical terminology.
- Ability to present data in an impactful way to drive decisions with stakeholders and executives.
- Identify roadblocks, evaluate needs, and drive solutions proactively and effectively.
- Experience/knowledge of key Agile techniques including Kanban, Lean, XP, and Scrum.
- Project expertise with Agile tools (AzDO, JIRA, TFS, and/or Confluence).
Preferred Skills:
- Demonstrated experience in supporting multiple scrum/Kanban teams.
- Previous experience engaging stakeholders, contributors and technical resources to analyze user needs and resource limitations.
- Strong strategic thinking, systems thinking and analytical skills.
- Bachelor's degree or 4-year college degree or equivalent in Computer Science or related field required.
- Demonstrated ability to build relationships within all levels of the organization.
- Scaled Agile certifications (SA, SPC, RTE) Certified Scrum Master.
- Knowledge in Data & Analytics.
Location:
This position can be based at our Cary, NC office, our corporate headquarters in NYC or in Bridgewater, NJ office. Currently, we are on hybrid schedule with 3 days per week in the office.
Travel Requirements:
10 - 20% required for stakeholder meetings, office location visits and industry conferences.
The salary range for applicants for this position is $110,000 - $158,400.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$110,000 - $158,400
#BI-Hybrid
Top Skills
Agile
Azdo
Confluence
JIRA
Kanban
Lean
Safe
Scrum
Tfs
Xp
Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead the design, implementation, and support of enterprise data management systems while collaborating with teams to exceed customer expectations and manage project planning.
Top Skills:
AnsibleAzure Data FactoryChefDb2InformaticaJavaLinuxMssqlOraclePythonWindows
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Senior Enterprise Infrastructure Engineer supports OpenShift container platforms, ensuring system health, developing automation, and mentoring team members while managing complex production environments.
Top Skills:
AnsibleAppdynamicsAWSAzdoAzureBashCi/CdDockerElkGCPGrafanaKubernetesOpenshiftPowershellPythonTektonZenoss
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates handle inbound customer service inquiries, providing solutions and ensuring exceptional customer experiences. Strong communication and problem-solving skills required.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
