Regional Partnerships Lead - Americas (REMOTE)

Who We’re Looking For

The Regional Partnerships Lead, The Americas represents Discogs’ Partnerships function across North, Central, and South America.

This role owns Discogs’ long term relationships with sellers, cultural operators, and aligned partners in the region, ensuring the platform is represented consistently, thoughtfully, and with credibility. The role works closely with priority sellers, supports regional programmes and activations, and acts as a key conduit between the Americas and Discogs’ global Product, Communications, and Customer Support teams.

The position blends relationship ownership, operational fluency, regional insight, and light programme delivery. The goal is to strengthen the health, trust, and long term value of the Discogs ecosystem in the Americas while feeding high quality insight back into global strategy.

Location

While we are a remote company we are only hiring for the following locations: OR, WA, CA, CO, TX, IL

Compensation

Starting base salary range: $90,000 - $98,500 annually

Who We Are

Discogs is the largest crowd-sourced, community-driven database of recorded music information in the world. Every day, millions of people use the Discogs Marketplace to connect, learn about music, and buy and sell vinyl records, CDs, and cassettes. As Discogs continues to grow, we are looking for bright, dedicated, creative, and highly motivated people to help us realize our mission to serve the music fan in everyone. We are relatively small, so individual contributions can have a large impact. High value is placed on quality, critical thinking, and continuous improvement. Our teams work collaboratively but are distributed geographically and open-source tools are important to who we are and how we work. We value the experiences and skills each team member contributes to helping us serve our music community.

What You’ll Accomplish

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regional Partnerships Ownership

• Own Discogs’ seller and partner relationships across North, Central, and South America
• Act as a trusted regional point of contact for priority and high impact sellers and partners
• Support retention, operational health, and adoption of Discogs tools and workflows
• Represent Discogs’ values and Partnerships philosophy consistently and credibly in market
• Surface regional risks, opportunities, and cultural signals to global leadership

Seller Partnership Management

• Own the operational health and performance of an assigned cohort of sellers
• Provide clear guidance on operational best practice
• Drive adoption of key Discogs tools and workflows including Shipping Policies and IMS
• Monitor seller performance signals to identify risks, blockers, and opportunities, acting early to resolve or escalate where needed
• Escalate complex or sensitive issues with appropriate context and clear recommendations

Communications and Information Quality

• Support the creation and delivery of clear, accurate, and timely seller facing communications
• Contribute to regional and global seller updates in partnership with internal teams
• Ensure messaging is clear, consistent, and aligned with platform changes and policy updates
• Support time sensitive or high impact communications with appropriate urgency and follow up
• Maintain high standards of clarity, consistency, and tone across all seller communications
• Maintain consistent, trusted response times for priority sellers and partners, setting clear expectations around availability and escalation windows

Seller Center Content and Knowledge Base

• Maintain high quality, accurate, and up to date Seller Center content aligned with platform changes and policy updates
• Produce and refine guides, help articles, and instructional content using WordPress
• Collaborate with Product and Customer Support to ensure accuracy, relevance, and alignment
• Structure and tag content to improve clarity, discoverability, and usability

Regional Programmes and Real World Activations

• Support the planning and successful delivery of Discogs hosted Record Clubs and regional activations
• Coordinate logistics with venues, partners, and internal stakeholders
• Provide on site or remote support where appropriate
• Capture feedback, learnings, and outcomes from events and feed insight into future planning

Cross Functional Collaboration

• Work closely with Customer Support on regional seller challenges and onboarding patterns
• Partner with Product and Engineering teams to provide feedback regarding seller insight and regional context
• Act as a confident regional owner, resolving issues locally where possible and escalating with context and recommendations when required
• Ensure regional considerations are reflected in global workflows, communications, and initiatives

What You’ll Contribute

Education and Experience

Required

• Strong understanding of record store culture and music marketplace ecosystems
• Experience engaging confidently with sellers, buyers, and catalogue driven businesses
• Three or more years experience in seller success, partnerships, account management, or marketplace operations
• Active or previous experience as a Discogs buyer and seller
• Strong organisational skills and operational judgement
• Excellent written communication and information clarity
• Comfort working independently across multiple time zone
• Ability to interpret basic performance data and translate insight into action

Preferred

• Experience supporting or delivering events and regional programs
• Familiarity with ecommerce platforms, logistics, or catalogue based systems
• Content or CMS experience including WordPress
• Spanish and or Portuguese language ability

What We Provide

• Competitive compensation: salary, plus performance-related bonus program
• 401(k) with employer match
• 100% company-paid medical and dental insurance benefits for you and your dependents
• 4 weeks paid vacation, increasing based on tenure
• 18 weeks paid leave for birth moms
• 8 weeks paid parental leave, including for adoption
• Monthly wellness allowance
• Annual professional and personal development allowance
• Work from home office set-up and expense allowances 
• Flexible work location opportunities 
• Employer matching toward charitable contributions

What We Believe In

Discogs’ mission is to serve the music fan in everyone. We represent a diverse and inclusive community, and we are committed to serving our community with innovative and creative solutions. We know that innovation happens best when varying perspectives are embraced and integrated. Our global team reflects our global community.

Discogs is an Equal Opportunity Employer.

Applicants needing accommodation to apply should contact us at 503-597-6340

Discogs does not promote job openings through text messaging. If you receive a text message claiming to offer a position at our company, please disregard it as fraudulent. For a list of our actively open positions and to apply, please visit the official Careers page on our website: https://www.discogs.com/about/careers

If you apply for this role, you will be required to upload a resume, cover letter, and fill out a few questions regarding your application. Once submitted, our hiring team will review your application and contact you if you are selected for an interview. Whether you are successful or not, we will store your application and data in our system for a maximum period of one year from the application date in case another role becomes available that you are suitable for. If you have any questions or concerns about us storing this data and/or the period of time, please contact us at [email protected] and we will respond to you within 30 days.