The receptionist greets visitors, manages reservations, handles calls, supports meetings and events, maintains office supplies, and performs light housekeeping. Light administrative duties and document handling are also part of the role.
Job Duties:
- Greet clients and visitors to the office with warmth and professionalism.
- Provide concierge-style support to staff, clients, and guests.
- Check conference room and meeting schedules throughout a shift and make note of any changes to ensure meetings are set up accurately.
- Make conference room, catering, hoteling office and visitor office reservations using reservation software and calendars.
- Reserve and manage hoteling office spaces and re-set hoteling offices in between use.
- Assist clients with finding an appropriate meeting room, office, or resource, arranging alternatives, and negotiating with other parties as required to find a solution for all parties.
- Answer incoming calls, in a cordial, professional, and timely manner. Transfer calls to appropriate individuals.
- Communicate with supervisor or client on meeting request concerns or deadline issues.
- Work with clients to plan catering for meetings and events.
- Order catering for events and meetings, ensuring orders are received on time and accurately.
- Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.
- Clean up and re-set conference rooms after use.
- Assist in maintaining kitchen and pantry areas, ensuring they are stocked and in good order.
- Light housekeeping duties such as wiping down counters and door handles, clearing conference rooms and maintaining kitchen areas.
- Maintain inventory of catering supplies and order supplies as needed.
- Ensure Conference Rooms and hoteling offices are well maintained and ready for upcoming reservations; report any issues to the appropriate department.
- Handle light administrative duties including expense reimbursements and miscellaneous projects as assigned.
- Handle sensitive and/or confidential documents and information.
- Prepare and send out a daily visitor email.
- Support distribution of daily incoming and outgoing mail and packages.
- Support copy, print, and scan requests based on requestor specifications and requested deadline using provided MFD equipment.
- Tech curious
- Strong attention to detail
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

