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Parks Automotive Group

Receptionist (60378)

Posted 11 Days Ago
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In-Office
28262, Charlotte, NC, USA
Entry level
In-Office
28262, Charlotte, NC, USA
Entry level
Greet showroom visitors, answer and route incoming calls professionally, take messages, provide basic information, and support customer experience. Perform other assigned front-desk duties.
The summary above was generated by AI

Job Description:

  • Assertively and cheerfully perform or ensure performance of any and all activities necessary to improve and maintain the highest possible experience for the customer
  • Acknowledge and greet each showroom visitor
  • Answer all incoming calls with a professional and friendly voice
  • Communicate with callers in an efficient manner, minimizing time they are put on hold
  • Take messages, forward calls, etc.
  • Provide basic information to callers who have general questions (address, hours, etc.)
  • Other duties as assigned

Qualifications

Job Qualifications:

  • Pleasant and engaging phone persona
  • Professional personal appearance
  • Must speak clearly on the telephone and convey an image of professionalism and competence to callers
  • Strong communication skills
  • Team oriented

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