R&D Operations Manager

Description

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive authentication policies and prevent cyber-attacks in real-time.  

Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. We develop cutting-edge cybersecurity technology that solves urgent customer needs today and is also a game changer for years to come. 

Silverfort has happy customers worldwide, strong market validation (including several industry awards), strategic partnerships with the largest security vendors in the world, and significant funding from leading VCs.  

As R&D Operations Manager, you will play a crucial role in the coordination and execution of R&D operations within our organization. Your primary responsibility will be to optimize the efficiency and effectiveness of R&D processes, ensuring timely delivery and smooth cross-functional collaboration. You will work closely with product managers, engineers, designers, customer success, and other stakeholders to drive operational excellence.

Responsibilities

• Provide operational support and coordination for the R&D Leadership Team, including setting agendas, priorities, and objectives for that team, including management of some of the meetings
• Initiate and optimize the R&D process to ensure that best practices and business processes are consistent and well-aligned across the organization, including quarterly planning and tracking
• Support the R&D release process and large projects
• Communicating, tracking, and reporting on KPIs and metrics and areas of risk/opportunity. Process dependencies and success metrics to senior internal stakeholders
• Cross-department communication and collaboration with partners, such as Product Management and Customer Success, to strengthen customer communication

Requirements

• 3 years of experience in R&D operations, project management, or a similar role within the technology or software industry
• Proven experience and understanding of R&D and release management processes in a B2B SaaS company – a must 
• Excellent communication skills, leadership and ability to work collaboratively with cross-functional teams within the organization
• Superior organizational and multitasking skills, with the ability to manage multiple projects simultaneously
• Proficient in project management tools, data analysis software, and other relevant software applications such as Jira/ Confluence
• Ability to balance and prioritize between different stakeholders pains and needs 
• Experience with both cloud and on-premise software development cycles- an advantage
• Quick and self-learner, high level of English (verbal and written) 

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