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Ensora Health

RCM Specialist Intern

Posted 20 Days Ago
In-Office or Remote
37 Locations
Internship
In-Office or Remote
37 Locations
Internship
10-week full-time summer internship supporting Revenue Cycle Management: assist with billing, AR follow-up, claim resolution, account notes, analyze AR reports, learn practice management systems, collaborate with RCM team, and participate in training.
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Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices.  Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.

Job Description

The RCM Specialist Intern will support Ensora Health’s Revenue Cycle Management (RCM) team by assisting with billing activities, accounts receivable (AR) follow‑up, and claim resolution efforts throughout a 10‑week full‑time summer internship. Working alongside experienced RCM Account Managers, this role provides hands‑on exposure to healthcare billing operations, reimbursement processes, and customer account support. Interns will build foundational knowledge of RCM workflows while contributing to real operational tasks that support clinicians and their practices.
Must be a current college student in undergrad (junior or senior) or grad school.
What You'll Do
  • Assist with billing activities and AR follow‑up for assigned accounts.
  • Learn how to review, resolve, and document denied or rejected claims.
  • Enter and maintain accurate account notes within practice management systems.
  • Support billing tasks in alignment with customer‑specific guidelines.
  • Help analyze AR reports to understand account health and outstanding balances.
  • Learn to identify and resolve billing rejections and basic claim issues.
  • Gain exposure to multiple practice management systems (PMS) and support work within them.
  • Collaborate with team members, Leads, and Managers to support daily RCM operations.
  • Participate in training sessions and team meetings to strengthen RCM knowledge and skills.
What You Bring
  • Currently pursuing a Bachelor’s degree in Healthcare, Business, or a related field.
  • Juniors and Seniors preferred.
  • Interest in healthcare operations, billing, or revenue cycle management.
  • Strong attention to detail and willingness to learn complex processes.
  • Basic computer and data entry skills, along with familiarity with standard office tools.
  • Ability to manage multiple tasks while following established procedures.
  • Strong communication skills and a customer‑focused mindset.
  • No prior medical billing or RCM experience required.
Additional Information

While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. 

The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! 

All your information will be kept confidential according to EEO guidelines.

At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Ensora Health is an equal opportunity employer. 

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